Helios is unclaimed —

Helios

Other RMMs watch. Helios fixes.·heliosmsp.io

Helios is an AI-native RMM (remote monitoring and management) and PSA platform built for managed service providers. It unifies device monitoring, self-healing automation, patch management, security monitoring, Microsoft 365 oversight, remote access, a built-in helpdesk with an AI service desk agent, client portals and AI-generated quarterly business reviews in one hosted platform. An AI agent named Helio investigates issues, applies and verifies fixes, and closes tickets automatically where approved.

What it's for

Device monitoring and self-healing automationPatch management for Windows and third-party appsSecurity monitoring with Microsoft Defender integrationMicrosoft 365 licence, MFA and mailbox health monitoringRemote access to managed devicesTicketing and helpdesk with AI triage and auto-replyBranded client portals with self-service AI intakeAutomated quarterly business reviews (QBRs) and health reportingTime tracking and billing sync into QuickBooks or XeroAsset lifecycle and warranty trackingBackup monitoring (Windows Backup, Veeam, Acronis, Datto, Cove)Network discovery and vulnerability management

Features 19

AI Ops: ask about your fleet in plain English and act on the answer
AI-generated quarterly business reviews (QBRs) and scheduled health reports
Asset lifecycle tracking with vendor warranty data
Backup monitoring (Windows Backup, Veeam, Acronis, Datto, Cove)
Branded client portals on your own domain
Built-in helpdesk with AI service desk agent for triage and auto-reply
Fleet War Room live device grid
Microsoft 365 monitoring: licences, MFA coverage, mailbox and OneDrive health
Network discovery and encrypted credential vault
One-click built-in remote access
Open API with scoped keys over clients, devices, tickets and alerts
Passkey login, mandatory 2FA and tenant isolation
Patch management for Windows Updates and third-party apps with compliance scoring
Predictive disk alerts and smart alert correlation
Security monitoring with native Microsoft Defender integration
Self-healing automation that runs scripts, notes and closes tickets
Service catalogue with automated fulfilment on approval
SLA clocks and threaded ticket replies
Time tracking and billing sync into QuickBooks or Xero

At a glance

free trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb, Windows, macOS, Linux

Formanaged service providers (MSPs), IT teams

CompanyNexborne Ltd

Integrations

Microsoft 365Microsoft DefenderVeeamAcronisCoveDattoQuickBooksXeroDellLenovo

Resources

Docs

Pricing

Prices are published in USD, GBP and EUR. The Launch plan is billed per device ($5/device/month, £4, or €4.50) with a monthly minimum ($25, £20, or €22.50) for 5 to 25 devices. Starter, Growth and Scale are flat monthly plans. Annual billing saves 20% off the monthly price; exact USD annual figures are not published, but GBP annual-billing rates are shown as £79/month (Starter), £159/month (Growth) and £319/month (Scale).

LaunchQuote

The complete platform, every feature, Unlimited technician seats

5 to 25 devices; minimum $25/month; grows into Starter plan at 25 devices

Starter$129/mo

Annual billing available at a 20% discount (shown as £79/month in GBP pricing).

Up to 50 devices

Growth$249/mo

Most popular plan. Annual billing available at a 20% discount (shown as £159/month in GBP pricing).

Up to 250 devices

Scale$499/mo

Annual billing available at a 20% discount (shown as £319/month in GBP pricing).

Unlimited devices

Annual billing saves 20% off the monthly price.