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DigitalCore

Turn service signals into governed action·digitalcore.app

DigitalCore is a Service Economics Intelligence platform for professional services firms, MSPs, MSSPs, IT service providers, and internal shared services. It connects finance, performance, capacity, and AI-usage data into one workspace to show service and client margins, delivery risk, and SLA exposure in real time. The platform automatically calculates P&L (hours x rates = margin), models scenarios across pricing, staffing, and AI adoption, and turns detected issues into governed cases with owners, decision options, and reporting.

What it's for

Margin visibility across service engagements without spreadsheetsClient profitability analysisScenario planning for pricing, staffing, and AI investment decisionsTracking AI spend alongside human labor and tooling per engagementSLA breach and commitment risk detectionExecutive summary and stakeholder reporting

Features 20

29 service management playbooks with KPIs and recommended actions
AI Economics: track AI investment ROI and value attribution
AI Insights with variance detection and AI-generated scenario options
API access
Audit logging and access control (row-level security)
Auto-drafted executive summaries and reports
Automatic P&L calculation (hours x rates = margin, updated continuously)
Commitment Economics: SLA breaches auto-calculate to financial impact
Cross-domain scenario modeling (price, staffing, AI adoption impact on margin, capacity, SLA)
Governance loop: AI proposes, humans decide, outcomes tracked
Governed case management with owner, evidence, and decision options
Health Score scoring for services
Integrations with recurring sync
MCP-native architecture built for AI agents
Monthly Check-ins recording actuals across finance, performance, capacity, AI usage
PDF export
Scenario Intelligence: AI proposes 2-3 decision options with cross-domain impact
Service-level P&L with automatic cost flow (Service Margins)
Single sign-on (Enterprise)
Total Cost of Delivery: human + AI + tool costs in one view

At a glance

free tierfree trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb

Forservice leaders, mid-market professional services firms (50-250 FTE), MSPs, MSSPs, IT service providers, consultancies, internal shared services teams, operations leaders, finance managers, delivery managers, service desk leads

CompanyDigitalCore · 2024

Integrations

Microsoft TeamsSlackServiceNowQuickBooks

Complianceself-reported

GDPRSOC 2 Type II

Resources

Docs

Pricing

Prices are stated in EUR (€0 Free Tools, €299/month Professional, €599/month Business). Enterprise pricing is custom/quote-based. Annual billing is available on request.

Free ToolsFree

Forever free entry point; no account required for some free tools.

No workspace setup required; core service health/margin visibility and AI insights are guidance-only, not full workflow features

Professional€299/mo

Best for one delivery team or one focused operating unit; extra AI credit bundles available for purchase.

Up to 25 active engagements, up to 50 users, 12,000 AI credits included monthly

Business€599/mo

Best for leaders running reviews across multiple teams; extra AI credit bundles available for purchase.

Up to 200 active engagements, unlimited users, 40,000 AI credits included monthly

EnterpriseQuote

Custom/quote-based pricing for larger rollouts with security, governance, and commercial flexibility.

Custom active-engagement and user limits