ChatBot is unclaimed —

ChatBot

AI chatbot that helps your customers and grows your sales·chatbot.com

$19–$99/user/mo · No free plan (14-day trial) See pricing ↓

ChatBot (by Text) is AI chatbot software for website customer service. AI agents are trained on a business's website, help articles, and uploaded knowledge sources to answer questions, recommend products, and resolve customer queries 24/7 across website chat, Messenger, SMS, and mobile apps. It includes a shared inbox with ticketing, workflow automation, and sales-oriented features like cart recovery and live Shopify catalog sync. It is used by over 35,000 brands.

What it's for

Automate customer support 24/7Recommend products and close sales via chatLead generation and qualificationCart recovery / reduce cart abandonmentConversational marketing to boost conversionEducation Q&A automationHealthcare patient engagement

Features 19

AI agents trained on website, help articles, and uploaded knowledge sources
AI Copilot for agents
Cart recovery campaigns
Chat supervision and takeover
Chat topic insights
Custom skills (rules for AI behavior)
Customizable reports and analytics
Dynamic responses using photos, buttons, and text
Knowledge base management
Live Shopify catalog sync
Live visitor tracking and proactive chat engagement
Multichannel support: website chat, Messenger, SMS, mobile apps
Multilingual support (48 languages)
No-code Visual Builder for chatbot creation
Reply suggestions and AI text editing
Shared inbox with ticketing, human takeover, and chat transfer
Team performance reports
Ticket and chat summaries
Workflow automation triggered by chat or ticket events

At a glance

free trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb, macOS

Forsmall teams, scaling teams, nonprofits, enterprises

CompanyText, Inc. · 2023

Integrations

WebflowWordPressLiveChatHelpDesk.comFacebook MessengerTwilioShopifySlackZapierZendesk

Complianceself-reported

SOC 2 Type 2

Resources

Docs

Pricing

Enterprise plan is custom/quote-based (Contact Expert). Prices are per user per month; $19 is the annual-billed rate for Essential, $25 is the monthly-billed rate. Growth is $79/mo annual or $99/mo monthly.

Essential$25/user/mo

For small teams earning their first revenue from chat.

1 AI Agent, 10 AI resolutions/month

Growth$99/user/mo

Most Popular. For scaling teams that want chat to drive revenue.

10 AI Agents, 200 AI resolutions/month

EnterpriseQuote

Enterprise annual plan. Contact Expert for pricing.

Custom AI Agents, flexible scaling and usage limits

Pay yearly. Save up to 24%.