ChatBot
AI chatbot that helps your customers and grows your sales·chatbot.com
ChatBot (by Text) is AI chatbot software for website customer service. AI agents are trained on a business's website, help articles, and uploaded knowledge sources to answer questions, recommend products, and resolve customer queries 24/7 across website chat, Messenger, SMS, and mobile apps. It includes a shared inbox with ticketing, workflow automation, and sales-oriented features like cart recovery and live Shopify catalog sync. It is used by over 35,000 brands.
What it's for
Features 19
- AI agents trained on website, help articles, and uploaded knowledge sources
- AI Copilot for agents
- Cart recovery campaigns
- Chat supervision and takeover
- Chat topic insights
- Custom skills (rules for AI behavior)
- Customizable reports and analytics
- Dynamic responses using photos, buttons, and text
- Knowledge base management
- Live Shopify catalog sync
- Live visitor tracking and proactive chat engagement
- Multichannel support: website chat, Messenger, SMS, mobile apps
- Multilingual support (48 languages)
- No-code Visual Builder for chatbot creation
- Reply suggestions and AI text editing
- Shared inbox with ticketing, human takeover, and chat transfer
- Team performance reports
- Ticket and chat summaries
- Workflow automation triggered by chat or ticket events
At a glance
Integrations
Complianceself-reported
Resources
Pricing
Enterprise plan is custom/quote-based (Contact Expert). Prices are per user per month; $19 is the annual-billed rate for Essential, $25 is the monthly-billed rate. Growth is $79/mo annual or $99/mo monthly.
For small teams earning their first revenue from chat.
1 AI Agent, 10 AI resolutions/month
Most Popular. For scaling teams that want chat to drive revenue.
10 AI Agents, 200 AI resolutions/month
Enterprise annual plan. Contact Expert for pricing.
Custom AI Agents, flexible scaling and usage limits
Pay yearly. Save up to 24%.