Heap
Better Insights. Faster.·heapanalytics.com
Heap (by Contentsquare) is a digital insights and product analytics platform that automatically captures every user interaction on a website or app without requiring manual event tagging. It provides tools such as session replay, heatmaps, journeys, funnels, segments, dashboards, and an AI-powered assistant (Sense AI) to help teams understand user behavior. It is used to identify friction points, improve conversion, retention, and product adoption.
What it's for
Features 23
- Account-based analytics
- APIs for data capture
- Audit Logs
- Automatic event tracking (autocapture)
- Charts
- Dashboards
- Data enrichment
- Engagement matrix
- Funnels
- Heap Connect (data warehouse sync)
- Heap Illuminate (data science that surfaces friction)
- Heatmaps
- Journeys (visual maps of user flows)
- Mobile user tracking
- Playbooks (plug-and-play templates)
- Report alerts
- Retention analysis
- SCIM
- Segments (user cohorts)
- Sense AI (AI-powered analytics assistant/chat)
- Session Replay
- SSO
- Web Analytics
At a glance
Complianceself-reported
Pricing
Only the Free plan has a stated feature set with no numeric price; Growth, Pro, and Premier are priced on a custom, session-volume basis with no numeric figures published — pricing requires contacting sales or getting an estimate after installing the tracking snippet.
Find product-market fit tier.
Up to 10k monthly sessions; 6 months data history
Scale your start-up tier; no fixed price listed.
12 months data history
Supercharge your analytics tier; quote-based.
1 year data history (additional years as add-on); 2 environments included
Enable teams in large orgs tier; quote-based.
1 year data history (additional years as add-on); unlimited projects