Inforobo is a voice-enabled automated information assistant and chatbot platform delivered as SaaS. It lets website visitors converse with a virtual assistant via chat or speech (speech-to-text and text-to-speech) for sales, customer service, live chat, lead generation, and knowledge-base retrieval. It requires no coding and is set up by entering conversation information and pasting a JavaScript snippet on the website. It can also be customized as an intra-organizational assistant or natural-language knowledge-retrieval system.
What it's for
Virtual Sales AssistantCustomer Self ServiceCreate ChatbotsLive Chat SupportKnowledge-Based SystemAutomated Website AssistanceIntra-Organizational Assistant
Features 23
- Agent groups, roles and account management
- Automated answers to customer/user questions
- Automatic initial greeting message and rule based greetings/actions
- Chat archives
- Chat Transfer
- Chat via a direct link
- Chat window positioning, size and color theme customization
- Custom avatar
- Database queries
- Delivery Status Notifications
- Human + AI hybrid live chat system
- Lead data viewer
- Logic based multi-level conversations
- Machine learning
- Multi-media sharing
- Natural language interface for information retrieval
- Reports & analytics with filters and daily/weekly summary emails
- Smart chat routing
- Speech recognition
- Text to speech
- Voice enabled website
- White label branding
- WYSIWYG HTML editor
At a glance
TypeWeb app
DeploymentCloud
PlatformsWeb, Windows, iOS, Android
Forinstitutes, corporate houses, professionals
CompanyBrainasoft
Pricing
Only an Enterprise/Customized plan is shown, reachable via a contact form; no standard tier prices are published on the site.
EnterpriseQuote
Custom/Enterprise pricing available only by contacting sales; no numeric rate is published.
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