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jrni
Enterprise Appointments, Queue Management, and Events·bookingbug.com
jrni is an in-person interaction platform that combines appointment scheduling, queue management, advanced analytics, and experiential events. It lets enterprise customers book one-to-one appointments, manage walk-in queues, run events, and analyze customer engagement across touchpoints. The platform supports staff scheduling, video consultations, group bookings, and room management, tying into a business's existing CRM.
What it's for
Appointment scheduling for staff and customersVideo consultationsGroup bookingsRoom managementQueue management for walk-in customersEvent management for one-to-many eventsCustomer engagement analyticsRecruiting appointment schedulingCustomer service appointment scheduling
Features 18
- AI matching to drive appointment volume
- Automated confirmations, reminders, and follow-up communication
- Color-coded appointment calendar with configurable views
- Core KPI tracking: volume, velocity, leakage, productivity
- Deep audience segmentation for events
- Detailed customer profiles with communication history and past behavior
- Drag-and-drop scheduling interface
- Event management for one-to-many and VIP customer engagements
- Group bookings
- Hierarchical enterprise-level management for brand consistency with regional flexibility
- Holiday and location closure scheduling
- Multi-service bookings
- Queue management for walk-in customers
- Real-time visibility into stakeholder behavior (arrival time, check-in status, preferences)
- Room management
- Specific staff member and multi-staff bookings
- Technical account management
- Video consultations
At a glance
free trialAPI
TypeWeb app
DeploymentCloud
PlatformsWeb
Forenterprises, businesses
Companyjrni Inc.
Complianceself-reported
European Accessibility Act (EAA)
Pricing
Pricing is available on request. A free trial is available, but its duration is not specified.