Numa is unclaimed —
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Numa
The AI Operating System for Car Dealerships·numa.com
Numa is an AI-driven communications and operations platform built for car dealerships. It connects to a dealership's DMS and CRM in real time to answer calls and texts, book service appointments, flag at-risk customers, and surface declined or unsold work. Its Voice AI, Smart Inbox, LiveCSI, and agent tools (Service Advisor Agent, Heat Case Agent, Opportunity Agent) aim to reduce missed communication and improve customer satisfaction (CSI) scores.
What it's for
Answering dealership calls and texts automaticallyBooking service appointments with real-time DMS contextFlagging at-risk customers before a survey (heat cases)Centralizing all customer communication channels into one inboxSurfacing declined and unsold service work for follow-upCall recording, transcription, and sentiment analysisHelping service advisors draft replies and manage follow-upTracking real-time customer satisfaction (CSI) metrics
Features 10
- 90% DMS coverage across major dealership systems
- Call recording, transcription, and sentiment analysis
- Heat Case Agent for at-risk customer recovery
- LiveCSI real-time customer experience and risk intelligence
- Mobile app for answering calls/messages from anywhere
- Opportunity Agent for declined and unsold work
- Real-time write-back to the dealership DMS
- Service Advisor Agent for drafting replies and surfacing history
- Smart Inbox unifying all dealership communication channels
- Voice AI with real-time DMS context
At a glance
TypeWeb app
DeploymentCloud
PlatformsWeb, iOS, Android
Forfranchise dealerships, multi-rooftop dealer groups, single-store dealerships, dealership service departments
CompanyNumberAI, Inc.
Integrations
CDKTekionReynolds & ReynoldsDealertrackXtime