Patient Waitlist Management
Fill Empty Slots Automatically·patientwaitlistmanagement.com
Patient Waitlist Management is an AI-powered solution that automatically calls patients on a healthcare clinic's waitlist when a cancellation occurs, aiming to fill the slot within minutes. It integrates directly with a clinic's EHR system to detect cancellations, place calls, and book confirmed patients automatically. The system claims to recover up to 60% of lost appointments with zero staff time required.
What it's for
Features 17
- AES-256 encryption at rest and TLS 1.3 in transit
- AI-powered automated calling of waitlist patients
- Appointment confirmation sent via text/email
- Audit trail maintained for bookings
- Automatic appointment booking updates in EHR
- Automatic cancellation detection via EHR integration
- Configurable cancellation detection windows (same-day, 24hr, 48hr)
- Data export/deletion available on request
- Deep EHR integrations (Epic, athenahealth, Cerner, eClinicalWorks, Medplum, Elation, Healthie, DrChrono, Canvas, Tellescope, NextGen, Practice Fusion, Kareo, AdvancedMD)
- Handles patient questions and objections during calls
- HIPAA compliance with signed BAAs
- Natural, human-like AI voice conversations
- Priority-order calling of waitlist patients
- Real-time analytics/revenue recovery dashboard
- Real-time appointment monitoring
- Role-based access controls with audit logging
- SOC 2 Type II certification
At a glance
Integrations
Complianceself-reported
Pricing
Growth plan is billed at $25 per successfully filled appointment with no monthly minimums or setup fees; the first 10 bookings each month are free under the Starter tier. Enterprise pricing is custom/quote-based.
Perfect for trying it out
10 free bookings/month, single location
Marked 'Most Popular'; for growing practices
Up to 3 locations, unlimited bookings
For large organizations; contact sales
Unlimited locations
Volume discounts mentioned for Enterprise plan