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Produkt.so

Support that feels simple.·produkt.so

Produkt.so is a help center platform that lets teams build Notion-inspired help centers made up of articles and collections, publishable under a custom domain. It is aimed at tech startups and small teams that want customers to find answers quickly instead of filing support tickets. The platform focuses on fast, SEO-optimized pages, multilingual article translation, and a privacy-first approach with data hosted and encrypted in Poland.

What it's for

Building a customer-facing help center or knowledge baseReducing support tickets by letting users find answers themselvesDocumenting products to improve onboarding and adoptionPublishing help content under a company's own custom domain

Features 16

Article drafts
Attachments/image uploads up to 50MB
Built-in image annotator (free draw and text annotations)
Collections to organize articles
Custom company-owned domain with automatic SSL certificate
Custom CSS styling (Pro)
Data hosted in Poland, encrypted in transit and at rest
Edit history / restore article versions up to 30 days (Pro)
Free subdomain (company.produkt.so)
Multiple content blocks for composing articles
Notion-inspired article editor
Privacy-first platform with no tracking
Search articles
SEO-optimized help center pages loading under 100ms
Team collaboration with unlimited members (Pro)
Translate help center articles and collections into multiple languages

At a glance

free tier

TypeWeb app

DeploymentCloud

PlatformsWeb

Fortech startups, small teams

Complianceself-reported

GDPR

Resources

Pricing

The Free plan is $0/month; the vendor states '99% of the features are free.' The Pro plan's price has not been announced yet ('available soon').

FreeFree

Core features described as free; custom domain always free with automatic SSL issuance.

ProQuote

Pro plan announced as 'coming soon' with no price shown yet.

Edit history restores article versions from the last 30 days