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Produkt.so

Support that feels simple.·produkt.so

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Produkt.so is a help center platform that lets teams build Notion-inspired help centers made up of articles and collections, publishable under a custom domain. It is aimed at tech startups and small teams that want customers to find answers quickly instead of filing support tickets. The platform focuses on fast, SEO-optimized pages, multilingual article translation, and a privacy-first approach with data hosted and encrypted in Poland.

What it's for

Building a customer-facing help center or knowledge baseReducing support tickets by letting users find answers themselvesDocumenting products to improve onboarding and adoptionPublishing help content under a company's own custom domain

Features 16

  • Article drafts
  • Attachments/image uploads up to 50MB
  • Built-in image annotator (free draw and text annotations)
  • Collections to organize articles
  • Custom company-owned domain with automatic SSL certificate
  • Custom CSS styling (Pro)
  • Data hosted in Poland, encrypted in transit and at rest
  • Edit history / restore article versions up to 30 days (Pro)
  • Free subdomain (company.produkt.so)
  • Multiple content blocks for composing articles
  • Notion-inspired article editor
  • Privacy-first platform with no tracking
  • Search articles
  • SEO-optimized help center pages loading under 100ms
  • Team collaboration with unlimited members (Pro)
  • Translate help center articles and collections into multiple languages

At a glance

free tier
TypeWeb app
DeploymentCloud
PlatformsWeb
Fortech startups, small teams

Complianceself-reported

GDPR

Resources

Pricing

The Free plan is $0/month; the vendor states '99% of the features are free.' The Pro plan's price has not been announced yet ('available soon').

FreeFree

Core features described as free; custom domain always free with automatic SSL issuance.

ProQuote

Pro plan announced as 'coming soon' with no price shown yet.

Edit history restores article versions from the last 30 days

Last checked 2 days ago·