Pronnel is unclaimed —

Pronnel

AI-Powered Omni Channel Customer Engagement, Voice AI & CRM Platform·pronnel.com

Pronnel is an AI-powered omni channel customer engagement, Voice AI and CRM platform that helps businesses unify customer conversations, automate outreach, manage leads, and improve sales and support across channels. It combines AI voice calling, AI chatbots, sales automation, and omnichannel communication (WhatsApp, Instagram, Facebook Messenger, Email, Telegram, Viber, Webchat) in a single system. The platform also provides CRM pipeline management, visual workflow automation, and team collaboration tools for managing leads, pipelines, and workflows in one place.

What it's for

AI-powered outbound sales callingLead qualification and nurturingCustomer support automationAppointment booking (healthcare, real estate, services)Omnichannel marketing campaignsReal estate lead managementInsurance and education workflowsComplaint and ticket management

Features 20

40+ language support and 100+ voice options for AI calling
AI chatbot for websites, WhatsApp, and Instagram
AI voice agent for inbound and outbound calls
Call transcription and recording
Custom fields and attributes
Custom roles and role-based access control
Internal chat and internal boards
Knowledge base integration
Lead capture from ads and portals with UTM/Ad ID tracking
Lead scoring, routing, and duplicate detection
Multi-channel drip campaigns
Native mobile apps for iOS and Android
Omnichannel inbox (WhatsApp, Instagram, Facebook Messenger, Email, Telegram, Viber, Webchat)
Screen recording
Tree-structured visual workflow automation engine
Visual pipelines: Kanban, grid, calendar, timeline, Gantt, Split View
Voicemail detection
Webhooks and API/SDK access
Website visitor tracking and session recording
White labeling

At a glance

free tierfree trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb, iOS, Android

ForSales & Revenue Teams, Project & Product Managers, Outreach & Support Centers

CompanyProfunnel Technologies Private Limited

Integrations

ZapierMakeIntegratelyMeta AdsGoogle AdsLinkedIn AdsAircallCallHippoJustCallGmailOutlookGoogle CalendarMicrosoft CalendarGoogle DriveOneDriveWhatsAppInstagramFacebook MessengerTelegramViberTwilio

Resources

Changelog

Pricing

Pricing is based on number of users; customers can choose monthly or yearly billing, with a 25% discount for annual billing. AI Calling is billed separately on a usage-based per-minute model with several voice-quality tiers. Plan upgrades are pro-rated; tailored Enterprise plans are available on request.

FreeFree

20 Users, 1000 Tickets, 100MB of file storage, 100 Automation/month

Up to 20 users, 1000 tickets, 100MB of file storage, 100 automation actions/month

Basic$10/user/mo

Monthly-billed rate is $10/user/month; annual-billed rate is $7/user/month.

1GB of file storage, 1k automation actions/month

Standard$15/user/mo

Monthly-billed rate is $15/user/month; annual-billed rate is $11/user/month.

5GB of file storage, 25k automation actions/month

Premium$35/user/mo

Monthly-billed rate is $35/user/month; annual-billed rate is $25/user/month. Enterprise plans available on request.

20GB of file storage, 500k automation actions/month

25% off when billed annually