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Whelp

Omnichannel Inbox, AI Chatbot, available 24/7·whelp.co

Whelp is an AI-based omnichannel shared inbox and customer support platform that lets businesses communicate with customers over Voice, Email, Live Chat, SMS, WhatsApp, and social channels. It consolidates conversations into a unified inbox, offers a drag-and-drop chatbot builder, CRM features, advanced reporting, and outbound bulk messaging campaigns. The platform integrates with channels like WhatsApp, Telegram, Facebook, Instagram, Twilio, Shopify, Stripe, and Line.

What it's for

Consolidating phone, email, chat, and messaging app conversations into one inboxAutomating customer inquiries with AI chatbotSending bulk messages via WhatsApp, Telegram, Email, and Facebook MessengerAnalyzing company performance with advanced reportingManaging customer relationships via CRM featuresProviding 24/7 customer service via chatbot

Features 14

Advanced reporting and analytics
AI-powered chatbot automating up to 60% of inquiries
Bulk messaging / outbound campaigns via WhatsApp, Telegram, Email, Facebook Messenger
CRM for consolidating customer data
Dedicated Account Managers (Advanced plan)
Drag-and-drop chatbot builder
Integration capabilities with third-party tools
Mobile applications (iOS/Android)
Mobile chat SDKs (Advanced plan)
Omnichannel shared inbox (Voice, Email, Live Chat, SMS, WhatsApp, Social Media)
Security: encryption and secure access controls
Team collaboration tools
Unified customer view
Whitelabel and on-prem integration (Premium plan)

At a glance

free tierfree trial

TypeWeb app

DeploymentCloud

PlatformsWeb, iOS, Android

Forsmall teams and startups, small and medium teams, medium and large teams, medium and large enterprises

CompanyWhelp, Inc

Integrations

WhatsAppWhatsApp Business APITelegramFacebook MessengerFacebook commentsInstagram DirectInstagram commentsTwilioShopifyStripeLine

Pricing

Separate 'Startups' and 'Enterprise' plans are available as tailored offerings requiring a demo request. WhatsApp Business Platform conversation charges are billed separately and not included in plan prices.

FreeFree

Works perfect for small teams and startups.

One seat

Standard$29/user/mo

Try for free; most popular plan; annual billing saves 20%.

Advanced$79/user/mo

Try for free; annual billing saves 20%.

PremiumQuote

Talk to us / Ask for a demo. For medium and large enterprises.

Save 20% when billed annually.