Ricochet360 is an all-in-one cloud phone system, CRM dialer, marketing automation, and lead management platform. It provides speed-to-lead calling, automated SMS/email follow-ups, spam-proof outbound calling via Spam Guru, and CRM tools for tracking and prioritizing leads. It is marketed to agencies, brokers, and sales teams across industries like insurance, real estate, and solar.
What it's for
Features 19
- Automated text messaging
- Call center scripts
- Call recording
- Caller ID masking
- Cloud phone system with fast dialing
- CRM & lead management
- Custom call routing
- Customer management statuses
- Inbound call tracking
- IVR routing
- Lead distribution
- Lead performance reporting
- Local presence dialing
- Marketing automation (email and SMS)
- Perfect voicemail drop
- Social media integration
- Spam Guru spam-blocking technology
- Unlimited list uploads
- VOIP phone systems
At a glance
Pricing
Prices are per user/month. Annual billing offers a lower per-seat rate than monthly billing for every plan. Overage, SMS-per-message, and additional phone line rates apply beyond plan minutes. Spam Guru Pro add-on tiers are priced separately per user/month with annual options.
Telephony, CRM/LMS, Reporting, Storage, Support
500 minutes/month
Everything in Shuttle Plan PLUS SMS (Texting)
1000 minutes/month
Everything in Cruiser Plan PLUS Emailing, Automation, Spam Guru, Caller ID Masking, Lead Performance Reporting
1500 minutes/month
Marked 'Most Popular' on pricing page
2000 minutes/month
Everything in Explorer Plan PLUS Premium Support, Unlimited Minutes Per User
Unlimited minutes/month
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