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Vanillasoft

All In One Sales Engagement Platform·vanillasoft.com

Vanillasoft is an all-in-one sales engagement platform that combines built-in lead management, an auto-dialer, and sales automation tools. It serves reps the next-best lead in real time via queue-based routing, automates multi-channel outreach (calls, SMS, email), and provides reporting and analytics for revenue teams. The platform includes deliverability tools (SmartCaller solutions) and is designed for fast-moving enterprise revenue teams.

What it's for

outbound calling and lead prioritizationmulti-channel sales cadences (calls, SMS, email)fundraising donor outreachoutsourced sales/BDR-SDR campaign managementinsurance sales lead managementcall recording and transcriptionagent performance reporting and coaching

Features 16

A2P 10DLC management
Advanced and custom reporting
Agent and campaign dashboards
API access and custom tables (Enterprise)
Built-in auto dialer (single line, progressive, preview, parallel)
Calendar and appointment booking
Call recording and transcription
Compliance partner integrations (Enterprise)
Integrated scripting and disposition
Multi-address email support
Multi-channel sales automation (calls, SMS, email)
Queue-based lead routing
Real-time lead prioritization (Intellective Routing)
Sales workflow orchestration
Single sign-on and IP restrictions (Enterprise)
SmartCaller Trust and SmartCaller ID (call deliverability)

At a glance

API

TypeWeb app

DeploymentCloud

PlatformsWeb

LanguagesEN, FR

Forrevenue teams, enterprise sales teams of 5 or more agents, sales leaders, sales ops, inside sales, fundraising professionals

CompanyVanillasoft · 2005

Complianceself-reported

GDPRSSAE16

Pricing

Vanillasoft uses an annual bundle model; no numeric prices are published on the site. Pricing is obtained via 'Get Pricing' / contact sales. All bundles include the first 5 seats, initial setup, ongoing support, and updates.

CoreQuote

All-in-one sales engagement platform with Lead Management and Auto-Dialer; quote-based pricing via 'Get Pricing'.

Includes your team's first 5 seats

AdvantageQuote

Everything in Core plus SmartCaller solutions; quote-based pricing.

Includes your team's first 5 seats

EnterpriseQuote

Everything in Advantage plus enhanced integrations, security and compliance; quote-based pricing.

Includes your team's first 5 seats

FundraisingQuote

Purpose-built for fundraising professionals; quote-based pricing.

Includes your team's first 5 seats

CustomQuote

For clients needing more than a bundled solution; custom Vanillasoft implementation for enterprise.