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CallTools

Call Center Software - Complete Outbound & Inbound Solution·calltools.com

CallTools is cloud-based call center software offering predictive, power, and preview dialers for outbound and inbound calling. It includes a built-in CRM, web phone, SMS with templates, and email tools for managing contacts and campaigns. The platform also offers call management features like answering machine detection, automatic call distribution, caller ID reputation monitoring, and compliance tools.

What it's for

Outbound call campaignsInbound call center queuesSales and telemarketingCollectionsTechnical supportSpeed to lead follow-upList management and live filteringContact and campaign management

Features 20

Answering Machine Detection
Automatic Call Distribution
Built-in CRM
Call Management Tools
Caller ID Reputation Monitoring
Click to Call Extension
Compliant Call Center Features
Dial Flux (human dial software)
Dynamic Scripting
Inbound Call Center Queues
List Management & Live Filters
Outbound Call Center
PBX Phone System
Power Dialer
Predictive Dialer
Preview Dialer
SMS with Templates
Speed to Lead
VOIP Phone Platform
Web Phone

At a glance

API

TypeWeb app

DeploymentCloud

PlatformsWeb

Forsmall businesses, enterprises, sales and telemarketing teams, financial services, real estate, insurance, mortgage, home services, roofing, solar energy, BPO (business process outsourcing), Medicare Advantage

CompanyCallTools

Pricing

Pricing is determined via a custom pricing calculator/quote based on industry, number of agents, and call volume; fixed plan prices are not publicly listed.

CallTools

What it's for

Features 20

At a glance

Pricing

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