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CallTools
Call Center Software - Complete Outbound & Inbound Solution·calltools.com
CallTools is cloud-based call center software offering predictive, power, and preview dialers for outbound and inbound calling. It includes a built-in CRM, web phone, SMS with templates, and email tools for managing contacts and campaigns. The platform also offers call management features like answering machine detection, automatic call distribution, caller ID reputation monitoring, and compliance tools.
What it's for
Outbound call campaignsInbound call center queuesSales and telemarketingCollectionsTechnical supportSpeed to lead follow-upList management and live filteringContact and campaign management
Features 20
- Answering Machine Detection
- Automatic Call Distribution
- Built-in CRM
- Call Management Tools
- Caller ID Reputation Monitoring
- Click to Call Extension
- Compliant Call Center Features
- Dial Flux (human dial software)
- Dynamic Scripting
- Inbound Call Center Queues
- List Management & Live Filters
- Outbound Call Center
- PBX Phone System
- Power Dialer
- Predictive Dialer
- Preview Dialer
- SMS with Templates
- Speed to Lead
- VOIP Phone Platform
- Web Phone
At a glance
API
TypeWeb app
DeploymentCloud
PlatformsWeb
Forsmall businesses, enterprises, sales and telemarketing teams, financial services, real estate, insurance, mortgage, home services, roofing, solar energy, BPO (business process outsourcing), Medicare Advantage
CompanyCallTools
Pricing
Pricing is determined via a custom pricing calculator/quote based on industry, number of agents, and call volume; fixed plan prices are not publicly listed.