Sherlock Calls
Voice AI monitoring, call debugging & root cause analysis for Slack·usesherlock.ai
Sherlock Calls is a Slack-native AI investigator for voice operations teams. It connects via OAuth to providers such as Twilio, ElevenLabs, Vapi, Genesys, HubSpot, Google Ads and 20+ others, and lets teams ask plain-English questions about calls, costs, and campaigns to get sourced root-cause answers in under 5 seconds. It also proactively monitors connected stacks 24/7 for failure spikes, latency anomalies, and cost deviations, posting case files and digest reports to Slack.
What it's for
Features 14
- Ad platform attribution (Google Ads, Meta Ads, Google Analytics)
- AI call investigation via natural-language Slack questions
- CRM (HubSpot) contact/deal lookup tied to call data
- Cross-service correlation across Twilio, ElevenLabs, Genesys and CRM
- Daily and weekly digest briefings
- Multi-channel support planned (WhatsApp, Telegram, email coming soon)
- OAuth-based connections — no SDK or code changes required
- Per-call and per-provider cost breakdowns
- Proactive 24/7 monitoring for failure spikes, latency anomalies, cost deviations
- Root cause analysis with error chain tracing across providers
- Sourced root-cause answers in under 5 seconds
- Transcript search and conversation analysis
- Unified call timeline across providers
- Works in Slack channels and DMs; team-wide shared case-file threads
At a glance
Integrations
Complianceself-reported
Pricing
Prices shown excl. VAT; EU customers (Spain: 21% IVA) may be subject to local taxes. Credit counts for both the free tier and Team plan range are stated inconsistently across the site: home/pricing plan cards show Starter=8,000 credits (one-time) and Team=$50/mo for 50,000 credits; the structured-markup FAQ states Starter=100 credits and Team scaling to $5,000/mo for 2,400,000 credits; the pricing-page FAQ states Starter=100 credits and Team scaling to $5,000/mo for 5,000,000 credits.
Free to start, no credit card required. Note: other page sections state the free tier includes '100 credits per Slack workspace' — figures conflict across pages.
8,000 credits (one-time) per Slack workspace
Cancel any time, no lock-in contract.
50,000 credits, auto-refreshing monthly
Contact sales for custom pricing.
Custom credit volumes