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Sidequest for Slack

Create helpdesks and personal task inboxes that teams love, 100% inside Slack.·getsidequest.app

From $1.5/user/mo · No free plan (14-day trial) See pricing ↓

Sidequest is a task and ticket management tool that runs entirely inside Slack, letting teams send, receive, and track personal and shared tasks without leaving the app. It provides personal task inboxes for every workspace member plus shared helpdesk channels for functions like IT, HR, and infrastructure. Tasks can carry due dates, importance levels, assignments, and threaded conversations, with automatic history logging and real-time notifications.

What it's for

Team Task TrackingDevelopment Task TrackingTeam and Customer HelpdeskIT HelpdeskOffice & Infrastructure HelpdeskHR Helpdesk

Features 27

API Webhooks
Automatic Task History
Daily Briefing
Due Dates
File Attachments
Full Mobile Feature Parity
Global Shortcuts
Helpdesk Channels
In-App Service Status
In-App Support
Interactive Onboarding
Personal Customization
Personal Reminders
Personal Task Inboxes
Public Shared Task Inboxes
Real-Time Notifications
Slack Connect
Slack Workflow Builder Support
Start Dates
Support for Slack Guests
Task Assignments
Task Creation Wizard
Task Dashboard
Task Importance
Task Status Tracking
Task-Based Conversations
Workspace Customization

At a glance

free trialAPI

TypePlugin / add-on

DeploymentCloud

ForIT & IS teams, Office Management, Human Resources, Facility Management, Software Engineering teams

CompanySidequest GmbH

Integrations

SlackStripe

Complianceself-reported

GDPR

Resources

Changelog

Pricing

Prices are subject to 19% German VAT except for international business customers. The Custom plan is priced on request as a flat fee or unit-based.

Sidequest To Go$1.5/user/mo

Subject to 19% German VAT except for international business customers.

Unlimited number of tickets, unlimited helpdesk channels, unlimited direct task recipients; billed monthly per Slack user with monthly cancellation possible

Sidequest CustomQuote

Quote-based; contact sales, response promised within 24 hours.

No minimum team size

Non-profits or early-stage start-ups can get the Sidequest Grant.