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Sygma

MSP • Platform Defined IT·sygma.pro

Sygma is a cloud-based platform for managing IT service businesses, offering ticketing, time tracking, knowledge management, and billing tools. It allows management of Servers, Backups, Email, Email Archiving, SMTP Accounts, Storage and other cloud services within a single platform. It also includes Sygma Connect, a remote control system for Windows, Linux and Mac OSX, and a Sygma Endpoint Management (RMM) agent for Windows and Linux.

What it's for

Managing customer informationTicket managementTime tracking via TimesheetKnowledge managementBillingRemote control of servers and endpointsManaging contracts and documentsTracking expiring items and passwordsReporting

Features 17

Activity tracking
Calendar
Cloud service integration (servers, backups, email, storage, SMTP accounts)
Contract management
Customer management
Customer portal
Document management
Email integration
Expiring item tracking
Password management
Reporting
Sygma Connect remote control (Windows, Linux, Mac OSX)
Sygma Endpoint Management (RMM) agent for Windows and Linux
Sygma Ticket App for mobile ticket management
Ticket management
Timesheet tracking
User and team management

At a glance

free trial

TypeWeb app

DeploymentCloud

PlatformsWeb, Windows, macOS, Linux

LanguagesEnglish, Español, Français, Italiano

ForMSPs, IT providers, developers

CompanyCoreTech Srl

Pricing

The 'Pricing' page references 'Pro' and 'Unlimited' versions that include the Sygma Connect remote control feature, though exact prices are not publicly listed.

ProQuote

No price stated on the page; Sygma Connect included in this tier.

UnlimitedQuote

No price stated on the page; Sygma Connect included in this tier.