urLive is unclaimed —

urLive

One-Click Video Customer Engagement Call urLive·url.live

urLive is a cloud SaaS platform that lets customers start a private, one-click live HD video call to a business's team via a reusable link called an Infinity Link. Calls are intelligently routed to available agents based on skills and availability, with support for concurrent call handling, attended call transfer, screen sharing, and post-call redirection. It is positioned as a customer engagement tool distinct from meeting-based video conferencing services like Zoom or Teams.

What it's for

Customer-initiated live video calls from a websiteRouting incoming video calls to agents based on skills and availabilityHandling multiple simultaneous customer video callsAttended call transfer between agentsScheduling calls with customersCharging clients for consultation calls via built-in paymentsAdding a chat widget/video call option to an existing website

Features 18

Agent messaging
Attended call transfer
Call queuing and callback
Call scheduling
Cloud PBX call groups
Concurrent call control
Detailed call reporting and analytics
Encrypted communications
High-definition video and audio
Hot seats for instant agent switching
Multiparty calling (up to 10 participants)
One-click video call activation via Infinity Link
Payments engine for client scheduling
Post-call redirection
Public web/team page and directory
Rapid file transfer
Screen sharing
Smart/skills-based call routing

At a glance

free trial

TypeWeb app

DeploymentCloud

PlatformsWeb

ForSolopreneurs, Consultants, Business teams

Resources

Docs

Pricing

Business plan is quote-based; pricing depends on number of Infinity Links and agents. Professional plan's stated $20/month rate corresponds to a $240 annual subscription, versus $24/month if billed monthly.

Professional$24/mo

Ideal for Solopreneurs and Consultants who want to charge for their calls. $240 Annual Subscription (or $24 Monthly).

MultiParty Calling up to 10 participants

BusinessQuote