Videsk
Plug & Play Video Contact Center·videsk.io
Videsk is a plug-and-play video contact center that lets businesses provide face-to-face customer service directly from their website via video call, with no downloads, plugins, or installs required. It includes a website widget for click-to-call video, a dashboard for viewing KPIs and call metrics, a web-based console for agents to serve customers from any device, and a REST API and SDK for customization. The platform also supports call routing, smart distribution, and reporting.
What it's for
Features 12
- AI-powered video contact center capabilities
- Branding customization for widget and console
- Call routing
- CSAT and NPS rating collection
- Dashboard with KPIs on clients and calls
- One-click video call implementation in under 15 minutes
- Reporting and metrics
- REST API for customization
- SDK for development and customization
- Smart call distribution
- Web-based console for agents to serve customers from any device
- Website video call widget requiring no downloads
Pricing
Only one per-agent price tier ($65/month/agent, billed annually) is shown; a monthly billing toggle exists but its price value was not captured in the page text. Pricing excludes SDK/API customization services and setup/integration is free.
Price shown is $65/month per agent under annual billing; prices were lowered due to COVID-19 per a site-wide notice.
No costs for account setup or widget integration; price does not include customization service via SDK or Rest API
Prices lowered due to COVID-19 ('Protect us #stayhome')