UserSignals is unclaimed —

UserSignals

Know exactly which users are thriving — and which are about to churn·usersignals.io

UserSignals is a user-level analytics platform for B2B SaaS that shows how individuals and accounts engage with a product through adoption milestones, usage scores, and engagement trends. It combines real-time usage analytics, adoption funnel tracking, and an AI assistant (Signal CoPilot) that answers plain-English questions grounded in live usage data. It also ships a Model Context Protocol (MCP) server so external AI tools can query workspace usage data directly. The product rolls individual users up to accounts, distinguishing it from generic event-analytics tools.

What it's for

Identify accounts at risk of churn before they disengageTrack feature adoption and engagement across users and accountsAnalyze which features drive long-term retentionAsk AI questions about user/account usage instead of writing SQLTrigger playbooks and alerts when usage scores drop

Features 18

30-day momentum tracking to spot accelerating vs. disengaging users
Account rollups showing all users within a company
Audit logging and GDPR tools
Auto-generated AI insights: adoption gaps, engagement anomalies, expansion signals, disengagement risk
Automated alert rules with Slack and email notifications
Basic playbooks automation
DAU/WAU/MAU tracking with stickiness ratios
Feature engagement tracking
MCP (Model Context Protocol) server for connecting AI tools like Claude, Cursor, and Windsurf
Pin CoPilot answers as live, auto-updating dashboard cards
Real-time usage analytics with no data warehouse required
REST API with scoped API tokens (data:read, pii:read, data:write)
Saved segments with AND/OR rule logic
Signal CoPilot AI assistant for plain-English questions about usage data
Team management and role-based access control (RBAC)
Tracking snippet and event log
Usage score (0–100) per user and per account
User-level adoption milestone tracking across a six-stage funnel

At a glance

free trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb

ForB2B SaaS teams, technical teams

CompanyUserSignals

Integrations

HubSpotIntercomPendoSlackClaudeCursorWindsurf

Complianceself-reported

GDPR

Resources

Pricing

Enterprise plan is custom-priced (contact sales), not included in lowest/highest monthly figures. All plans include a 14-day free trial with full Intelligence-tier access.

Essentials$49/mo

Annual price shown as $490/yr (2 months free).

Up to 100 tracked accounts

Growth$99/mo

Annual price shown as $990/yr (2 months free).

Up to 500 tracked accounts

Intelligence$249/mo

Most popular plan. Annual price shown as $2,490/yr (2 months free).

Up to 2,000 tracked accounts

EnterpriseQuote

Custom pricing via contact sales.

Unlimited tracked accounts