Churn Solution
Churn solution that turns your customers right around.·churnsolution.com
Churn Solution is a B2B SaaS platform that helps subscription-based businesses reduce customer churn and increase retention by analyzing customer behavior, usage, and payment data. It offers personalized cancellation flows, automated payment recovery (dunning), win-back/reactivation campaigns, AI-powered cancellation feedback analysis, churn metrics dashboards, and a customer self-service billing portal. An MCP Server lets teams query live churn data through AI assistants like Claude, ChatGPT, and Cursor.
What it's for
Features 19
- A/B experiments on cancellation flows
- AI-powered feedback analysis with automatic categorization
- Automated dunning emails for failed payments
- Chargeback monitoring and protection
- Churn metrics and cohort tracking dashboard
- Custom branding of flows
- Customer segmentation by behavior, usage, or plan
- Customer self-service billing portal
- Dynamic retention offers (discounts, pause, plan changes)
- Exit surveys
- MCP Server for querying churn data via AI assistants (Claude, ChatGPT, Cursor)
- Pause wall and payment wall options
- Personalized cancellation flows
- Reactivation/win-back campaigns via email and SMS
- Revenue forecasting
- ROI calculator for estimating retention savings
- Session recording of cancellation attempts
- Smart follow-up questions on cancellation feedback
- Smart payment retries
At a glance
Integrations
Complianceself-reported
Resources
Pricing
Pay As We Save charges 25% of revenue retained, with a minimum fee of $50/month. Fixed Pricing is a custom quote based on the customer's Monthly Recurring Revenue (an example slider showed an estimated $270/month for a chosen MRR level, guaranteed for 12 months). All plans come with a 3-month money-back guarantee if fees aren't exceeded by revenue saved.
Core churn metrics
Core churn metrics only; advanced features unlocked on paid plans
3-month money-back guarantee if fees aren't exceeded by revenue saved
You only pay a percentage of revenue retained; minimum fee applies
Requires requesting a pricing quote
Fixed monthly fee based on selected MRR tier; requires a custom quote