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Churn Solution

Churn solution that turns your customers right around.·churnsolution.com

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Churn Solution is a B2B SaaS platform that helps subscription-based businesses reduce customer churn and increase retention by analyzing customer behavior, usage, and payment data. It offers personalized cancellation flows, automated payment recovery (dunning), win-back/reactivation campaigns, AI-powered cancellation feedback analysis, churn metrics dashboards, and a customer self-service billing portal. An MCP Server lets teams query live churn data through AI assistants like Claude, ChatGPT, and Cursor.

What it's for

Reduce subscription cancellations with personalized cancellation flowsRecover failed payments through automated dunning emails and smart retriesWin back cancelled customers via email and SMS reactivation campaignsAnalyze cancellation feedback with AI to understand churn reasonsTrack churn, retention, and cohort metricsLet customers self-manage billing through a customer portalProtect revenue from chargebacksQuery churn analytics through AI assistants via MCP Server

Features 19

  • A/B experiments on cancellation flows
  • AI-powered feedback analysis with automatic categorization
  • Automated dunning emails for failed payments
  • Chargeback monitoring and protection
  • Churn metrics and cohort tracking dashboard
  • Custom branding of flows
  • Customer segmentation by behavior, usage, or plan
  • Customer self-service billing portal
  • Dynamic retention offers (discounts, pause, plan changes)
  • Exit surveys
  • MCP Server for querying churn data via AI assistants (Claude, ChatGPT, Cursor)
  • Pause wall and payment wall options
  • Personalized cancellation flows
  • Reactivation/win-back campaigns via email and SMS
  • Revenue forecasting
  • ROI calculator for estimating retention savings
  • Session recording of cancellation attempts
  • Smart follow-up questions on cancellation feedback
  • Smart payment retries

At a glance

free tierAPI
TypeWeb app
DeploymentCloud
PlatformsWeb
Forsubscription-based businesses, SaaS companies, B2C subscription businesses
CompanyChurn Solution

Integrations

StripeBraintreeSlackPaid Memberships ProWooCommerceRecurpayWordPress

Complianceself-reported

GDPR

Resources

Pricing

Pay As We Save charges 25% of revenue retained, with a minimum fee of $50/month. Fixed Pricing is a custom quote based on the customer's Monthly Recurring Revenue (an example slider showed an estimated $270/month for a chosen MRR level, guaranteed for 12 months). All plans come with a 3-month money-back guarantee if fees aren't exceeded by revenue saved.

Churn Metrics (Free)Free

Core churn metrics

Core churn metrics only; advanced features unlocked on paid plans

Pay As We SaveQuote

3-month money-back guarantee if fees aren't exceeded by revenue saved

You only pay a percentage of revenue retained; minimum fee applies

Fixed Pricing (Custom)Quote

Requires requesting a pricing quote

Fixed monthly fee based on selected MRR tier; requires a custom quote

Last checked 20 days ago·