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AskNeo

AskNeo centralizes texts, calls, and contacts in one powerful shared inbox, helping teams close more sales and retain more customers·askneo.io

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AskNeo is a shared-inbox CRM that unifies text messaging, phone calls, and contacts for teams. It lets multiple departments such as sales, marketing, and customer support collaborate on the same conversations. Features include two-way SMS, a customizable chatbot, call forwarding, voicemail transcripts, and contact tagging. The product positions itself as a way to build customer relationships through personal, one-to-one conversations rather than social platforms.

What it's for

capture more customersclose more salesretain more customerscollaborate on customer conversations across departmentstext and call customers from a shared inboxsegment customers with tagsbroadcast text messages to groups

Features 19

2-way texting
Anti-spam protection
Assign to staff
Broadcast by tag
Broadcast to 1:1
Call forwarding
Customizable Chatbot
Data privacy compliance
Delivery receipts
Dynamic content
Images & MMS
Phone calls
Port your number
Shared Inbox
SMS keywords
SMS scripts
Unlimited tags
Upload your contacts
Voicemail & transcripts

At a glance

free trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb

Forsales teams, marketing teams, customer support teams

CompanyAskNeo Inc.

Integrations

ZapierShopify

Resources

Pricing

Monthly billing prices: Starter $15/user/mo, Pro $24/user/mo, Enterprise $59/user/mo. Annual billing lowers these to $12, $19, and $49 per user/month respectively. Texting/calling usage is unlimited up to a ceiling of 500 SMS credits and 180 minutes per user/month; overage and international rates are billed separately. 7-day free trial, cancel anytime.

Starter$15/user/mo

one new or ported phone number, collaborative shared inbox & tags, calling US & CA phone numbers, texting US & CA phone numbers, text message bot & keywords, call forwarding & simulring, support via email

up to 10 staff users; 2 years of call & text history; unlimited US/CA texting up to 500 credits per user/month; unlimited US/CA calling up to 180 minutes per user/month

Pro$24/user/mo

Everything in Starter, unlimited staff users, voicemails transcripts, broadcast texts by tag, support via text message, priority support

unlimited staff users; 5 years of call & text history

Enterprise$59/user/mo

Everything in Pro, multi-location phone numbers, multi-account management, support via zoom meeting, dedicated onboarding, elite support

unlimited staff users; 10 years of call & text history