OnSync
Turn Messages Into Sales with a Smart Team Inbox·onsync.co
OnSync is a team inbox that unifies WhatsApp, Instagram, Facebook Messenger, and Telegram conversations in one workspace. It includes AI agents for replies and lead qualification, workflow automation, contacts management, messaging campaigns, and in-chat booking. Teams can assign conversations, add internal notes, and hand off between AI and humans. It connects to external tools like Zapier and Shopify and offers an API and webhooks for CRM syncing.
What it's for
Features 17
- Advanced analytics and reporting
- AI agents for automated replies and FAQ handling
- API access and webhooks for CRM sync
- Auto-assignment and routing of chats
- Automatic follow-ups and lead recovery
- Booking calendar with availability rules and reminders
- Contacts management with unified profiles, tags, and conversation history
- Human handoff with full conversation transcript
- In-chat booking with Google Calendar sync and timezone detection
- Internal notes and conversation ownership tracking
- Knowledge base AI trained on FAQs, documents, and websites
- Lead scoring and qualification
- Messaging campaigns including WhatsApp marketing
- Shopify integration for order/customer context
- Unified team inbox for WhatsApp, Instagram, Facebook Messenger, and Telegram
- Workflow automation with triggers based on tags, keywords, or status
- Zapier integration for connecting to other apps
At a glance
Integrations
Complianceself-reported
Pricing
WhatsApp/Meta messaging fees may apply separately depending on your WhatsApp Business setup. Plans range from $39 to $139 per month ($390 to $1,390 per year), billed annually or monthly.
Annual price shown as $390/year billed annually on pricing page; monthly price shown as $39/month on home page.
1 user, 1,000 contacts, 500 conversations/month, campaign sends not included
Marked 'Most Popular'. Annual price shown as $690/year billed annually; monthly price shown as $69/month.
3 users, 3,000 contacts, 1,500 conversations/month, 1,000 WhatsApp campaign sends/month, 1,000 AI replies/month
Annual price shown as $1,390/year billed annually; monthly price shown as $139/month. WhatsApp/Meta messaging fees may apply separately.
8 users, 10,000 contacts, unlimited conversations, 5,000 campaign sends/month, 5,000 AI actions/month
Save 20% with annual billing (Yearly toggle on pricing page).