Chatra

Live chat, chatbots, email & social messaging for business·chatra.io

$31–$41/user/mo · Free plan See pricing ↓

Chatra is a multichannel customer support platform that lets businesses add live chat to their website and communicate with customers via email, Facebook Messenger and Instagram from one dashboard. It includes chatbots for lead capture and FAQ automation, real-time visitor monitoring, and mobile apps for iOS and Android so teams can respond on the go. The platform is aimed at businesses and online stores wanting to answer questions, solve problems, and increase conversions through chat.

What it's for

Live chat with website visitors in real timeReply to messages asynchronously in messenger modeManage email, Facebook and Instagram messages from one dashboardMonitor visitors currently browsing the websiteGreet visitors with personalized messages based on browsing historyUse chatbots to collect visitor contact data and consentAnswer FAQs automatically via botsBoost sales through cross-selling and upselling during chatsChat with customers from mobile apps while away from desk

Features 25

Browser dashboard
Chat reports and data export
Complete conversation history
Detailed visitor info
Email chat transcripts
Email helpdesk
Email open tracking
Facebook Messenger integration
Form & lead capture bot
Google Analytics integration
Instagram integration
Intelligent chat bot
Invisible mode
iOS & Android mobile apps
JavaScript API, REST API, Outgoing Webhooks
Live chat widget for websites
Messenger mode for asynchronous replies
Read receipts
Real-time visitor list
Saved replies
Screensharing via Median Chat
Shopping cart contents visibility
Targeted messages & triggers
Typing indicators
Unlimited concurrent conversations

At a glance

free tierfree trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb, iOS, Android

LanguagesEN, BR, CN, DE, ES, FR, IT, JP, KO, NL, RU

Forbusinesses, online stores

CompanyRoger Wilco LLC

Integrations

EcwidFacebookHelp ScoutWooCommerceGoogle AnalyticsInstagramWordPressMedian ChatSlackShopifyZapierBigcommerce

Complianceself-reported

GDPRDPA

Resources

Docs

Pricing

Pricing page and feature-comparison page show identical plans, but one version lists prices in $ and another in € for the same numeric amounts, suggesting locale-based currency display; USD figures were used here as stated on the primary pricing page.

FreeFree

Free for one agent, forever

One agent free forever; maximum 5 chats per month

Essential$31/user/mo

Free 10-day trial, no credit card required; price shown per agent per month

Unlimited chats per month

Pro$41/user/mo