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Interakt

Simple Customer Engagement Platform·interakt.co

Interakt is a customer engagement platform that lets businesses capture, engage, and retain website and app visitors through integrated tools for lead capture, user profiles, email campaigns, notifications, live chat, helpdesk ticketing, and self-service FAQ pages. It consolidates multiple communication and interaction channels into a single integrated platform rather than requiring separate services. It offers one-click and manual integrations with major web platforms and frameworks, plus mobile apps for support on the go.

What it's for

Capture leads from various channelsEngage visitors based on activity using chat triggersConvert bouncing visitors into leads using exit notificationsOnboard customers with automated email campaignsCreate a self-help FAQ page with zero dev effortTarget leads to increase conversionBoost customer lifetime value through up-sell and cross-sellBuild responsive email templates using a drag-and-drop editorAnswer chats and tickets using canned responsesCollect feedback using widgetsSupport customers via Helpdesk to close tickets fasterSupport customers on mobile via iOS and Android apps

Features 20

Auto-responders
Bulk actions for ticket management
Canned responses for support
Consolidated user profiles
Customer and lead segmentation
Drag-and-drop email template editor
Exit-intent notifications
Feedback collection widgets
Geolocation-based targeting
Helpdesk ticketing system
Interakt API
Lead capture and management
Live chat with visitor/user engagement
Mobile support apps (iOS & Android)
Multi-team-member collaboration
One-click and manual integrations with web platforms
Personal notes for internal team communication
Personalized email campaigns
Rich-text editor for support replies
Self-service FAQ/knowledgebase pages

At a glance

free tierfree trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb, iOS, Android

Forweb and mobile app builders, online businesses, e-stores

CompanyFizzy Software.com

Integrations

BigCommerceBuildaBazaarCloudFlareGoogle Tag ManagerHerokuKartrocketMagentoPrestaShopShopifySpreeCommerceSquareSpaceWeeblyWordPressZapier

Resources

Docs

Pricing

Enterprise/custom plans available on request via sales@interakt.co; wire transfer accepted for enterprise customers; no long-term contracts, cancel anytime.

PersonalFree

Free forever plan

5,000 Leads, 1,000 Customers, 1,500 Emails/month, 100 Support Tickets/month, 1 Notification, 1 Team Member

Startup$49/mo

Annual billing: $490/year

50,000 Leads, 25,000 Customers, 25,000 Emails/month, 2,000 Support Tickets/month, 3 Notifications, 3 Team Members

Growth$99/mo

Annual billing: $990/year

200,000 Leads, 100,000 Customers, 100,000 Emails/month, 5,000 Support Tickets/month, 10 Notifications, 10 Team Members

Company$199/mo

Annual billing: $1,990/year

600,000 Leads, 300,000 Customers, 300,000 Emails/month, 15,000 Support Tickets/month, 20 Notifications, 20 Team Members

Bootstrapping? Get special discounts if you are just starting up