MyLiveChat
Free live chat and AI chatbot software for websites·mylivechat.com
$15–$99/mo · Free plan See pricing ↓
MyLiveChat is a hosted live-chat platform that lets website owners embed a chat widget via a single script tag so visitors can talk to a human agent or an AI chatbot. The AI chatbot is grounded in the site's own knowledge base and hands off to a human agent with full conversation context when needed. Agents can respond from a web console, desktop apps (Windows/Mac), or mobile apps (iOS/Android). It also includes a knowledge base editor, visitor monitoring, co-browsing, proactive chat invitations, and transcript history.
What it's for
Features 18
- 105 widget customization templates
- Agent console accessible from web browser, desktop, and mobile apps
- AI chatbot trained on website content and knowledge base
- Analytics on chat volume, response times, and agent performance
- Chat transcripts with search and export
- Department and agent routing
- Embeddable live chat widget via one script tag
- Human handoff from AI with full conversation transcript
- Integrations with 21+ website platforms
- Knowledge base editor for public help articles
- Live co-browsing
- MCP server enabling AI clients like Claude to work the inbox
- Offline message capture and email-to-ticket follow-up
- Proactive chat invitations based on visitor behaviour
- REST API and HMAC-signed outbound webhooks
- Single sign-on (SSO) via OpenID Connect
- SSL-encrypted chat
- Visitor monitoring (who's on site, what they're viewing)
At a glance
Integrations
Complianceself-reported
Pricing
Enterprise pricing is listed as $99+/month, with custom contracts available for higher seat coverage or self-hosting. Annual invoicing and larger custom agreements are available but no annual rate is shown; only monthly self-serve pricing is published. Separate AI add-on pricing exists alongside the core plans.
No credit card required, no time limit.
1 agent, unlimited chats, unlimited websites, 3 years of chat history
Billed monthly, cancel anytime.
1 agent, 3 years of chat history
Billed monthly, cancel anytime.
2 to 4 seats, 5 years of chat history
Billed monthly, cancel anytime.
5 to 9 seats, 5 years of chat history
Listed as $99+/month; higher seat coverage available via custom contract.
10+ seats, 15 years of chat history
50% off any paid plan for verified registered non-profits and accredited education institutions [raw type: other]
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