MyLiveChat is unclaimed —

MyLiveChat

Free live chat and AI chatbot software for websites·mylivechat.com

MyLiveChat is a hosted live-chat platform that lets website owners embed a chat widget via a single script tag so visitors can talk to a human agent or an AI chatbot. The AI chatbot is grounded in the site's own knowledge base and hands off to a human agent with full conversation context when needed. Agents can respond from a web console, desktop apps (Windows/Mac), or mobile apps (iOS/Android). It also includes a knowledge base editor, visitor monitoring, co-browsing, proactive chat invitations, and transcript history.

What it's for

real-time visitor chat on a websiteAI-automated answers to repeat questions with human handoffknowledge base for self-service help articlesproactive chat invitations based on visitor behaviourvisitor monitoring and co-browsingoffline message capture and email-to-ticket follow-upchat transcript history and analytics

Features 18

105 widget customization templates
Agent console accessible from web browser, desktop, and mobile apps
AI chatbot trained on website content and knowledge base
Analytics on chat volume, response times, and agent performance
Chat transcripts with search and export
Department and agent routing
Embeddable live chat widget via one script tag
Human handoff from AI with full conversation transcript
Integrations with 21+ website platforms
Knowledge base editor for public help articles
Live co-browsing
MCP server enabling AI clients like Claude to work the inbox
Offline message capture and email-to-ticket follow-up
Proactive chat invitations based on visitor behaviour
REST API and HMAC-signed outbound webhooks
Single sign-on (SSO) via OpenID Connect
SSL-encrypted chat
Visitor monitoring (who's on site, what they're viewing)

At a glance

free tierAPI

TypeWeb app

DeploymentCloud

PlatformsWeb, Windows, macOS, iOS, Android

Foragencies, SaaS teams, education, financial services, public sector groups, small businesses

CompanyRichscripts Inc. · 2003

Integrations

WordPressShopifyBigCommerceJoomlaDrupalMagentoOpenCartGoogle SitesWixSquarespaceWebflowWooCommercePrestaShopOktaMicrosoft Entra IDGoogle WorkspaceAuth0JumpCloudOneLoginPingOpenAIStripePayPal

Complianceself-reported

GDPRCCPASOC 2ISO 27001HIPAA

Resources

Pricing

Enterprise pricing is listed as $99+/month, with custom contracts available for higher seat coverage or self-hosting. Annual invoicing and larger custom agreements are available but no annual rate is shown; only monthly self-serve pricing is published. Separate AI add-on pricing exists alongside the core plans.

FreeFree

No credit card required, no time limit.

1 agent, unlimited chats, unlimited websites, 3 years of chat history

Starter$15/mo

Billed monthly, cancel anytime.

1 agent, 3 years of chat history

Basic$29/mo

Billed monthly, cancel anytime.

2 to 4 seats, 5 years of chat history

Corporate$59/mo

Billed monthly, cancel anytime.

5 to 9 seats, 5 years of chat history

Enterprise$99/mo

Listed as $99+/month; higher seat coverage available via custom contract.

10+ seats, 15 years of chat history

50% off any paid plan for verified registered non-profits and accredited education institutions [raw type: other]