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Coniva.ai

Conversations that Convert·coniva.ai

Coniva.ai is an AI-powered customer support platform that helps businesses build intelligent chatbots and automate customer conversations. It offers natural language understanding, custom training on business data, omnichannel deployment across web, WhatsApp, Facebook, and Instagram, and analytics on conversations and user behavior. The platform uses a token-based pricing model where messages, AI responses, and actions consume tokens.

What it's for

Build AI chatbots for customer supportAutomate customer conversationsLead capture and managementHuman handoff for complex queriesDeploy AI agent across multiple channelsTrain AI on company documents, website content, and FAQsTrack conversation analytics and CSAT scores

Features 23

Advanced intent recognition
Context-aware multi-turn conversations with memory
Continuous learning from interactions
Conversion tracking and funnels
Custom Q&A pairs with validation
Custom training via document upload (PDF, DOC, TXT, CSV)
Customer satisfaction (CSAT) scoring
Entity extraction and processing
FAQ import with automatic categorization
Human handoff
Lead capture and management
Natural language understanding (95% accuracy)
Omnichannel deployment across web, mobile, and social
One-line JavaScript embed integration
Real-time conversation analytics
Real-time sentiment analysis
REST API with documentation
Shopify app with e-commerce features
Version control with rollback capability
Webhooks for real-time events
Website crawling with smart parsing
White labeling (add-on)
WordPress plugin with visual builder

At a glance

free tierfree trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb

Forstartups, growing teams, small businesses

CompanyConiva.ai · 2024

Integrations

WhatsAppFacebook MessengerInstagramSlackWordPressShopifyTelegramZapierMicrosoft TeamsDiscordWeChatHubSpotCalendlyCal.com

Complianceself-reported

GDPR

Resources

Docs

Pricing

Pricing is token-based; tokens are consumed per message, AI response, and action. Enterprise pricing is quote-based ('Contact us'). A limited-time promotion offers the Starter plan free for the first month.

FreeFree

Permanent free plan to get started

150 tokens/month

Starter$99/mo

Listed as promotional 'free for 1 month' on homepage, then $99/month; White Labeling add-on +$29/mo

2,500 tokens/month

Professional$199/mo

Marked 'BEST VALUE'; White Labeling add-on +$29/mo

10,000 tokens/month

EnterpriseQuote

Custom/quote-based plan — 'Contact us for Enterprise plans'; White Labeling add-on +$29/mo

Limited time offer: Starter Plan free for the first month (normally $99/month), then $99/month, no credit card required