Help Desk Migration is unclaimed —

Help Desk Migration

Safe and secure help desk data migration.·help-desk-migration.com

Help Desk Migration is an automated, no-code data migration service that moves tickets, contacts, knowledge base articles, and other records between 100+ help desk, service desk, and ITSM platforms. It offers a free demo migration, zero-downtime transfers, and a Data Integrity Report so customers can verify exactly what moved, what didn't, and why. The service also provides Private Cloud Migration for regulated industries and an AI-ready migration approach that prioritizes knowledge base and high-quality ticket data for AI-powered help desks.

What it's for

Move tickets, contacts, attachments, and history across 100+ help desk platformsMigrate knowledge base articles including translations and cross-linksRun a free demo migration before committing to a full migrationZero-downtime cutover while support teams keep workingAI-ready migration that moves knowledge base and top tickets first for AI trainingPrivate cloud migration in a dedicated AWS region for regulated dataVerify migrated data via a Data Integrity Report

Features 20

AI-ready migration sequencing (knowledge base and high-quality tickets migrated first)
Auto-suggested field mapping
Data Integrity Report (matched IDs, field transformations, skipped records with reasons)
Delta migration to sync changes after the main move
Flexible drag-and-drop/dropdown field mapping
Free unlimited demo migration
Migrate article translations and multilingual content
Migrate inline images as attachments
Migrate newest records first
Migrate side conversations as private comments
No-code Migration Wizard
Private Cloud Migration in a chosen AWS region
Real-time Migration Dashboard
Role-Based Access Control (RBAC)
Single Sign-On (SSO) login via Google or Microsoft
Skip attachments option (including by age)
Transfer call recordings (Zendesk, Dixa, Gladly)
Two-factor authentication (2FA)
Update cross-links between knowledge base articles
Zero-downtime migration

At a glance

free trial

TypeWeb app

DeploymentCloud

PlatformsWeb

LanguagesEnglish

Forstartups, enterprises, support teams, IT teams

CompanyHelp Desk Migration Service · 2016

Integrations

ZendeskFreshdeskFreshserviceJira Service ManagementSalesforce Service CloudHubSpot Service HubDixaHalo Service SolutionsServiceNowIntercomConnectWiseFreeScoutPylonVitallyRespond.ioHarmonySysAidZammadTOPDeskZoho DeskOracle CloudDesk.comHappyFoxGladlyJira

Complianceself-reported

SOC 2 Type IISOC 3GDPRHIPAAPCI-DSSISO 27001

Resources

Changelog

Pricing

Pricing is based primarily on the number of records migrated (tickets, contacts, companies, knowledge base articles, etc.), not per seat or agent. A free Support package (Essential) is included; higher support tiers (Advanced, Premium) and Enterprise are quoted individually. A free, unlimited demo migration is offered to generate an accurate personalized quote; no credit card is required.

EssentialFree

Support package tier; best for a straightforward, one-time switch with no tight deadline.

3 calendar days of data retention; SLA response within 24 hours; 1 data re-migration within 3 days

AdvancedQuote

Best for time-sensitive, one-time migrations with a firm deadline. Exact cost is quoted based on record count.

5 calendar days of data retention; 1 data re-migration within 5 days

PremiumQuote

For complex, staged migrations where data keeps changing. Exact cost is quoted based on record count.

10 calendar days of data retention; 1 data re-migration within 10 days

EnterpriseQuote

Quote via sales ('Talk to sales'); for organizations needing a dedicated team and fully managed migration.

10 calendar days of data retention; 1 data re-migration within 10 days; custom SLAs

StandardQuote

Base migration cost tier referenced on the pricing page; exact price is generated via a personalized quote after a Free Demo Migration.

Cost scales with number of records migrated (tickets, contacts, companies, agents, groups, knowledge base records, business rules)