Loyalty+ is unclaimed —

Loyalty+

Retain customers and repeat sales with personalised loyalty programs·capillarytech.com

Loyalty+ is Capillary Technologies' enterprise loyalty management platform that helps brands design and run personalized, AI-powered loyalty programs to increase customer retention and repeat business. It is offered as a managed SaaS loyalty solution and integrates with Capillary's broader suite (Engage+, Insights+, CDP+, Rewards+) for omnichannel engagement, rewards, and analytics. The platform is used by enterprise retailers, consumer brands, restaurants, fashion brands, airlines, shopping malls, and telecom providers to build long-term customer relationships.

What it's for

Designing enterprise loyalty programsIncreasing customer retention and repeat businessPersonalizing omnichannel customer engagementManaging rewards and promotionsAnalyzing customer and retail data for loyalty program performancePreventing loyalty fraud

Features 15

Advanced reporting and analytics for loyalty programs
Agentic AI Co-pilot with conversational analytics, test case automation, and audience builder
API access via V2 and V1.1 API references
Compliance with GDPR, CCPA, and PDPA privacy regulations
Consent management and data deletion controls for end customers
Consumer Data Platform (CDP) for member data management
Data encryption at rest (AES 256) and in transit (HTTPS TLS 1.2)
Extensive rewards network with intelligence-based offers
Fraud detection technology for loyalty programs
ISO 27001 and PCI DSS 3.2.1 certified data security
Loyalty program design and technology platform for enterprise brands
Managed SaaS loyalty solutions
Personalized omnichannel customer communication
Predictive analytics and prescriptive recommendations
Two-Factor Authentication and Role-Based Access Control

At a glance

API

TypeWeb app

DeploymentCloud

PlatformsWeb

ForEnterprise Retailers, Global Brands, Marketing Teams, Customer Experience Leaders, Loyalty Managers, Digital Transformation Teams, CIOs, CMOs, Retail Technology Buyers

CompanyCapillary Technologies India Limited

Complianceself-reported

ISO 27001PCI DSS 3.2.1GDPRCCPAPDPA

Resources

Docs

Pricing

No pricing is publicly listed; engagement is via RFP/RFI invitation and 'Request A Call' for enterprise sales.