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KlikNGo

Omnichannel Loyalty & Customer Engagement Solution·klikngo.io

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KlikNGo is a loyalty management and CRM platform that helps businesses recruit, reward, and retain customers across multiple channels. It offers modules for loyalty programs, voucher management, online booking, data analytics, marketing automation, customer service, membership databases, and CRM connectivity. The platform supports omnichannel engagement including WhatsApp and WeChat, with online-to-offline (O2O) integration for a closed-loop CRM experience.

What it's for

Loyalty program managementVoucher managementOnline bookingData analytics and AI-driven insightsMarketing automation and campaign managementCustomer service and reputation managementMembership database managementCRM integrationCustomer acquisitionMembership marketingCustomer service outsourcing

Features 19

  • Building block / modular solution approach
  • CRM connector (KlikNPlug)
  • CRM integration
  • Customer acquisition services
  • Customer service outsourcing
  • Customer service tools (KlikNDesk)
  • Data analytics (KlikNKnow)
  • Data management
  • Loyalty consultation services
  • Loyalty program management (KlikNGift)
  • Marketing automation (KlikNBlast)
  • Membership database (KlikNHub)
  • Membership development
  • Membership marketing
  • Omnichannel integration across channels
  • Online booking (KlikNRoll)
  • Plug-and-play campaign activation
  • Scalable for global campaigns
  • Voucher management (KlikNGet)

At a glance

TypeWeb app
PlatformsWeb
Forbusiness leaders, loyalty program managers, marketing teams, customer service and PR teams, information security officers
CompanyPRIZM GROUP

Integrations

WhatsAppWeChat
Last checked 29 days ago·