رُمانة | Romanh
Smart communication, productive work·romanh.net
Romanh is an integrated Customer Experience Management (CXM) platform that automates smart conversations via the official WhatsApp API. It is designed to filter and qualify customers, unify multi-channel conversations into a single inbox, and help businesses scale their sales operations. The platform combines a CRM, no-code workflow automation, an AI chatbot, WhatsApp campaign broadcasting, and analytics reporting.
What it's for
Features 18
- AI chatbot (AI Agent) for automated 24/7 responses
- Automatic conversation closing
- Automatic conversation distribution/assignment to departments
- Canned responses
- Custom roles and permissions for team management
- Data retention/archiving (6 months / 1 year / unlimited by plan)
- Dedicated isolated server for Elite plan
- Google Sheets integration for advanced workflows
- Multiple agents can reply from a single WhatsApp number
- No-code workflow automation for WhatsApp conversations
- Official WhatsApp Business API broadcast campaigns
- OpenAI/ChatGPT-powered smart replies
- Regional hosting for data sovereignty (PDPL) on Elite plan
- Smart CRM with customer tagging and custom attributes
- Smart Help Center / self-service knowledge base
- Team performance analytics dashboard
- Unified inbox across WhatsApp, Instagram, Facebook, Telegram
- Webhook integration to connect existing systems
At a glance
Integrations
Complianceself-reported
Pricing
Elite plan is custom/quote-based and excluded from min/max calculations. Annual billing saves 30% (Launch becomes $60/mo, Growth becomes $140/mo when billed annually). No hidden fees stated for API connection.
CRM system, Meta channels (WhatsApp, Facebook, Instagram), 2,000 conversations/month, 3 workflows, 250 free AI credits, Data retention 6 months, Email support, Free trial
5 users • 2,000 conversations/month
Recommended plan
Unlimited users • 5,000 conversations/month
Quote-based enterprise plan
Unlimited conversations and workflows
Save 30% with annual billing