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Sagepilot

AI employees that win, serve, and grow every customer.·sagepilot.ai

Sagepilot builds AI employees (autonomous AI agents) for consumer brands that handle sales, support, marketing, and operations end to end inside the brand's own systems. Agents work across channels like WhatsApp, Instagram, voice, and email, take real actions (refunds, reships, campaign sends, courier follow-ups), and escalate to a human when unsure. The platform includes a built-in helpdesk, marketing suite, voice platform, reputation management, governance/analytics, and APIs/MCP for connecting to a brand's CRM, ERP, store, payments, and logistics systems.

What it's for

Resolving support tickets across channelsTurning DMs and comments into checkouts/salesPlanning, writing, and sending marketing campaigns (email, SMS, RCS, WhatsApp, push)Running win-back and retention segmentsProcessing refunds, reships, and order changesTracking and escalating delayed shipments with couriersReconciling payments and retrying failed transactionsPausing/managing subscriptionsAnswering catalog, policy, and warranty questions grounded in a knowledge baseProviding one unified inbox for AI and human agents

Features 20

48-hour onboarding that studies business catalog, policies, and past tickets
AI Marketing Agent for campaign creation and sending
AI Operations Agent for payments, couriers, refunds, and reconciliation
AI Support Agent for ticket resolution and sales
Approval-gated learning updates with diffs before applying
Built-in AI-native helpdesk with views, SLAs, and CSAT
Customer Data Platform (CDP) built from live event streams
Enterprise security: data isolation, encryption in transit and at rest
Escalates to humans when confidence is low, with full decision traces
Executes multi-step SOPs (returns, winbacks, replacements) end to end
Grounded responses sourced from help center, policies, and macros
Human-in-the-loop governance with approval gates and escalation policies
Native connectors plus MCP for CRM, ERP, store, payments, logistics
Omnichannel customer memory across WhatsApp, Instagram, voice, email, web
One unified inbox for AI and human agents
PII redaction and audit logs
React Native SDK for embedding Sagepilot-hosted chat in mobile apps
Reputation management and analytics modules
Self-learning: corrections become permanent behavior across agents
SSO and role-based access control

At a glance

free tierAPI

TypeWeb app

DeploymentCloud

PlatformsWeb

LanguagesEnglish

Forconsumer brands, ecommerce brands, customer-facing teams, CX, ops, and security leads

CompanySagepilot AI Inc.

Integrations

WhatsAppInstagramMessengerFacebookRedditXiMessage

Resources

Docs

Pricing

Pricing is usage-based; no fixed monthly plan prices are listed on the site. FAQ states a free starter pack with 1,000 AI credits and 100 free chats, and that paid usage is quoted to match a brand's mix and volume.

Free starter packFree

Mentioned in public FAQ (llms.txt); not detailed on a dedicated pricing page.

1,000 AI credits and 100 free chats

Usage-based / custom quoteQuote

Custom quote based on usage mix and volume.