Steps AI is unclaimed —

Steps AI

AI Agents That Sell, Support, and Act·stepsai.co

Steps AI is a platform for deploying AI agents that answer customer questions, capture leads, book appointments, track orders, and support customers across a business's website, WhatsApp, Instagram, Slack, and other channels. Agents are trained on a business's own knowledge base, documents, and connected tools, and can take actions such as creating support tickets, booking meetings, and updating CRM records. The platform also includes an internal 'Copilot' that lets team members search and get sourced answers from company documents, email, and CRM tools, plus analytics for tracking chat volume, resolution rates, and agent performance.

What it's for

Capture and qualify leads from chat conversationsAnswer customer questions using a business knowledge baseBook appointments and meetings via CalendlyTrack and report order status for e-commerce storesCreate and route support ticketsProvide 24/7 customer support across channelsRecommend products and recover abandoned cartsGive internal teams a knowledge copilot for docs, CRM, and emailAutomate Instagram DM and comment responsesEscalate conversations to human agents with context

Features 20

AI chatbot widget for websites
Analytics and insights (resolution rates, CSAT signals, knowledge gaps)
Appointment booking via Calendly
CRM sync and enhanced lead scoring
Custom AI personas
Custom integrations and API access
Human handoff with conversation context
Instagram DM and comment automation
Internal Copilot for team knowledge search
Knowledge base built from website crawls, PDFs, Google Drive, and Notion
Lead capture, qualification, and routing
Multi-brand management
Order tracking via Shopify/WooCommerce
SSO / SAML support
Standalone branded chat page
Ticketing system integration
Unified chat inbox across channels
WhatsApp AI agent
White-label platform / branding removal
Workflows and broadcasting

At a glance

free tierAPI

TypeWeb app

DeploymentCloud

PlatformsWeb

Forsmall businesses, e-commerce stores, SaaS companies, healthcare providers, financial services firms, educational institutions, real estate agencies, solo founders, enterprises

CompanySteps AI · 2024

Integrations

ShopifyWhatsAppInstagramHubSpotZendeskSalesforceStripeSlackWooCommerceNotionBigCommerceCalendlyGmailGoogle DriveMicrosoft Teams

Resources

Docs

Pricing

Plan prices are listed in USD, billed monthly or annually with a 20% annual discount (exact annual totals not shown). Enterprise pricing is custom, quote-based. Add-on credit packs are one-time purchases that expire at the end of the billing cycle. A competitor-comparison table on the homepage lists Steps AI's own entry price as ₹2,499/mo (~$30), but the dedicated pricing page states plans directly in USD.

FreeFree

Build your first agent and put it live.

50 credits, 5MB storage, 10 web crawls, 1 AI agent

Starter$27/mo

Billed monthly or annually; annual billing saves 20% (exact annual total not shown).

500 credits/mo, 50MB storage, 50 web crawls

Growth$76/mo

Marked as 'Popular' plan; billed monthly or annually with 20% annual discount.

2,000 credits/mo, 100MB storage, 100 web crawls

Scale$207/mo

Billed monthly or annually with 20% annual discount.

7,500 credits/mo, 500MB storage, 250 web crawls

EnterpriseQuote

Custom pricing; contact sales.

25,000+ credits/mo, unlimited storage & crawls

Save 20% when billed annually (exact annual total price not shown).