SmartCRM is unclaimed —
SmartCRM is Binotel's customer relationship management product for tracking leads and clients. It instantly integrates with Binotel IP telephony so that calls and conversations on landline and mobile numbers are controlled and logged directly in the CRM, with visualization of trends in customer activity and employee performance available through the My.binotel personal account.
What it's for
Accounting of leads and clientsTracking customer activity and employee performance trendsAuto-opening a customer card when a call comes inAuto-creating a new customer card from an incoming callViewing customer activity history linked to calls
Features 8
- Auto-creation of a new customer card
- Auto-opening of a customer card when calling
- Control of all conversations on landline and mobile phone numbers
- Customer activity history
- Instant integration of Binotel IP-telephony into the CRM system
- Personal account interface (My.binotel)
- Visualization of employee performance
- Visualization of trends in customer activity
At a glance
TypeWeb app
DeploymentCloud
PlatformsWeb
CompanyBinotel
Pricing
No SmartCRM-specific pricing is shown; the $26/$47/$85/$130 per month plans listed on the site (Lite, Pro, Pro+, Enterprise) describe the Virtual PBX product, not SmartCRM directly.
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