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Triagely

Turn feedback into action·triagely.net

Triagely collects bug reports, feature requests, and support emails into a single inbox. Its AI automatically groups similar reports into one ticket and ranks them by urgency so teams know what to fix first. Feedback can be gathered via an embeddable widget, email forwarding, or an API, and tickets can be tracked through a workflow from new to done.

What it's for

Collecting bug reports and feature requests in one placeGrouping duplicate feedback into a single ticketPrioritizing issues by urgency and number of reportsForwarding support emails for automatic triageEmbedding a feedback widget in a productSending feedback programmatically via APITracking tickets through a workflow (New, In Progress, Done)

Features 13

AI-generated summary of grouped tickets
API for submitting feedback programmatically
API key creation and rotation
Automatic grouping of similar/duplicate reports into one ticket
Email forwarding for support inboxes (Gmail, Outlook, iCloud, Zoho, etc.)
Embeddable feedback widget with customizable styling and domain restriction
Magic link and Google sign-in
Multiple projects support (Pro plan)
Needs review queue for borderline forwarded emails
Ranking of tickets by urgency and number of reports
Ticket status tracking (New, In Progress, Done)
Unified inbox for bug reports, feature requests, and emails
Unlimited users and reports across plans

At a glance

free trialAPI

TypeWeb app

DeploymentCloud

PlatformsWeb

CompanyTriagely

Integrations

GmailOutlookiCloudZoho

Resources

Docs

Pricing

Prices are listed in EUR (Starter €19/month, Pro €39/month). Both plans include a 7-day free trial with full feature access, cancellable anytime before charge.

Starter€19/mo

Scoped to a single project.

For a single product or project (1 project)

Pro€39/mo

Marked as most popular; covers unlimited projects.

Unlimited projects and feedback