WellReceived is unclaimed —

WellReceived

Caring is the answer·wellreceived.com

WellReceived is a 24/7 medical call answering and reception service staffed by real, HIPAA-trained receptionists for healthcare practices. It offers bilingual (English/Spanish) call answering, after-hours coverage, new patient intake, medical appointment scheduling, and live chat, accessible to practices via a secure desktop and mobile app. The service is HIPAA-compliant and integrates with several medical practice management systems.

What it's for

24/7 medical receptionafter-hours, weekend and holiday call answeringbilingual patient call answeringnew patient intakemedical appointment schedulinglive chat with patientsphysician answering

Features 18

24/7 medical reception
After-hours, weekend & holiday answering
Bilingual call answering (English & Spanish)
Business phone number
Customizable call scripting
HIPAA-trained receptionists
Make and receive calls on business line
Medical appointment scheduling
Medical live chat
Mobile app
New patient intake
One-to-one chat with patients and team
Physician answering
Protected messages stored using Google's Cloud Healthcare API
Protected video calls via secure link
Real-time message delivery via app, email, or SMS
Secure call recordings stored with Amazon Simple Storage Service
Status updates to control call availability

At a glance

DeploymentCloud

PlatformsWeb

LanguagesEnglish, Spanish

Formedical practices, dentists, chiropractors, mental health professionals, dermatologists, optometrists, physical therapists, aesthetic clinics, home care providers, primary care practices

CompanyWellReceived

Integrations

JaneHealowTebraSimplePracticeModento by Dental IntelligenceSetmore

Complianceself-reported

HIPAA

Pricing

Prices require submitting a contact form to view. There is no charge for the first 30 interactions under 30 seconds per billing cycle; all interactions are rounded up to the nearest minute and billed in 1-minute increments.

Entry$375/mo

Setup fee of $49.99 applies to this plan only

150 minutes included; $49.99 setup fee

Growing$395/mo

Marked 'Best Value' on the pricing page

300 minutes included; no setup fee

Premium$675/mo

After-hours, weekend & holiday cover, Customizable scripting, Secure desktop + mobile app, Bilingual call answering, Appointment scheduling, Live chat

500 minutes included; no setup fee

750 min$995/mo