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AgentDesk

AI-powered ticket management and workflow automation·agentdesk.noice.net.au

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AgentDesk is an AI-powered platform that resolves support tickets by cloning the relevant code repository into a sandbox, diagnosing the issue, writing a fix, running tests, and opening a pull request. It integrates with GitHub, JIRA, and infrastructure tools, and lets teams bring their own Anthropic or OpenAI API key to power the agents. Every agent action is logged, and human approval can be configured for sensitive steps.

What it's for

Automatically triaging and resolving support ticketsCloning a repository to investigate and fix a reported bugOpening pull requests with tested code fixesSyncing tickets two-way with JIRARunning CLI tools (az, vercel) to deploy or check infrastructureManaging client-facing support portals for agencies

Features 20

  • AI agents that clone repositories into a sandbox to investigate tickets
  • Analytics on ticket volume, resolution trends, and team performance
  • Asset monitoring linked to tickets
  • Automated pull request creation
  • Automatic code fix generation
  • Bring-your-own API key (Anthropic or OpenAI)
  • CLI access token support for tools like az and vercel
  • Client portal creation and management
  • Comments on tickets to ask clarifying questions
  • Configurable human-in-the-loop approvals
  • CSAT configuration
  • Custom/white-label branding options
  • Encrypted secure vault for PEM files and secrets
  • Full audit trail of every agent action
  • Multi-repo GitHub integration
  • Runs test suites before submitting a fix
  • Sandboxed, isolated execution environments per ticket
  • SLA management
  • SSO/OIDC support
  • Two-way JIRA sync

At a glance

free trialAPI
TypeWeb app
DeploymentCloud
PlatformsWeb
Forindividuals and small projects, small teams collaborating on projects, growing agencies and teams, agencies managing multiple client accounts, large organisations
CompanyNoice Pty Ltd

Integrations

AnthropicOpenAIfal.aiJiraGitHubGitLabBitbucketAzure DevOpsAWSAzureGoogle CloudKubernetesTerraformDatadogPagerDutySentryHerokuVercelNetlifyCloudflareSlackFigmaShopifyBigCommerce

Complianceself-reported

GDPR

Resources

Pricing

Prices are for the AgentDesk platform only; LLM usage costs are paid directly to Anthropic or OpenAI. Plans can be billed monthly or yearly (yearly saves 17%). Agency plan's listed $1,083/month figure is the annual-billing monthly equivalent (billed $12,990/year); no separate flat-monthly price is shown for this tier. Enterprise pricing is custom/quote-based.

Solo$49/mo

For individuals and small projects.

1 client portal, 5 team members, 100 AI workflows/month, 1 GitHub repo

Team$199/mo

For small teams collaborating on projects. Marked Most Popular.

3 client portals, 15 team members, 500 AI workflows/month

Business$499/mo

For growing agencies and teams.

10 client portals, 50 team members, 3,000 AI workflows/month

Agency$1083/mo · billed annually

For agencies managing multiple client accounts. Only monthly-equivalent (billed annually) price is shown on the page.

Unlimited portals, unlimited team members, unlimited AI workflows (soft cap 50,000/month)

EnterpriseQuote

Custom pricing for large organisations; contact sales.

Everything in Agency plus custom contracts

Save 17% (2 months free) when billed yearly instead of monthly.

Last checked 28 days ago·