Auralis AI is unclaimed —

Auralis AI

AI-powered customer support that resolves, assists, and improves every conversation.·auralis.ai

Auralis AI is an enterprise AI customer support platform, delivered as 'SupportOS', that resolves customer issues autonomously across chat and voice, assists human agents in real time, audits every conversation for quality, and unifies company knowledge. It is offered as a fully managed service including build, deployment, ongoing optimization, and a dedicated customer success manager. The platform includes modules called Autopilot, Answer, Assist, Audit, and Knowledge Center, and integrates with helpdesks and CRMs used by support teams.

What it's for

Autonomous resolution of customer tickets across chat and voiceAI voice support and call handling with live transcription and sentiment analysisReal-time agent assist with reply drafting inside the ticket viewAutomated quality assurance and coaching by scoring conversationsUnified knowledge management with semantic search and knowledge-gap detectionITSM ticketing and incident automationERP support for financial, supply chain, and operations workflowsField support coordination and knowledge integrationDealer and field service support

Features 16

AI voice support with live transcription and sentiment analysis (Answer)
Automated conversation quality audit and coaching (Audit)
Autonomous ticket resolution across chat, voice, email, and tickets (Autopilot)
Custom integrations with proprietary/legacy systems
Drag-and-drop Conversational Flow Builder (no-code)
Executive-ready analytics on deflection, resolution, and ROI
Instant integration with 500+ tools including helpdesks and CRMs
Live agent handoff
LLM-agnostic orchestration (public, open-source, or bring-your-own LLMs)
Multilingual, 24/7 conversation support
No training on customer data policy
Private/VPC deployment option
Real-time agent assist with AI-drafted replies and macro suggestions (Assist)
SSO, SAML & SCIM support
Unified Knowledge Center with semantic search and knowledge-gap detection
US data residency

At a glance

free trialself-hostable

TypeWeb app

DeploymentHybrid

PlatformsWeb

Forenterprise customer support and CX teams, regulated industries, high-volume industries

CompanyZuro AI Inc. · 2021

Integrations

ZendeskIntercomHubSpotFreshdeskSalesforceJira Service DeskServiceNowZoho DeskGorgiasKayakoECI e-automateHelp ScoutConfluenceMicrosoft TeamsTelegramGmailGoogle DriveTrelloBasecampGoogle AnalyticsSendGridPipedriveWhatsAppDiscordZoomZapierAsanaDropboxSkypeTypeformJira Service ManagementSlackMessengerTwilioGoogle MeetNotionmonday.comGoogle CalendarOktaHootsuite

Complianceself-reported

SOC 2 Type IIISO 27001GDPRHIPAA

Resources

Docs

Pricing

Prices are starting anchors; final pricing is confirmed on a scoping call. One-time setup fees are separate ($2,500 for Launch, $5,000 for Growth). Enterprise pricing is fully custom. Plans are annual subscriptions with monthly cancellation flexibility; conversation volume scales in blocks.

Launch$1000/mo

Starting price; from $2,500 one-time setup fee. Figures are starting anchors; final pricing confirmed on a scoping call.

Entry conversation volume, scale as you grow

Growth$2500/mo

Starting price; from $5,000 one-time setup fee. Figures are starting anchors; final pricing confirmed on a scoping call.

Higher included conversation volume

EnterpriseQuote

Custom-scoped deployment; pricing determined via sales contact.

Tailored to your volume & scope