Chuff is unclaimed —

Chuff

The intelligent customer engagmenet layer·chuff.co

Usage-based · Self-hostable See pricing ↓

Chuff is a customer engagement platform that detects customer behaviors influencing business outcomes and triggers the right action at the right time and channel. It unifies product, web, billing, support, and sales signals into a single event stream to detect meaningful customer 'moments'. Teams configure policies, treatments, and routing rules to coordinate engagement, and Chuff measures lift on activation, conversion, and retention to improve actions over time.

What it's for

ActivationFeature adoptionCheckout conversionBilling recoveryExpansionRenewalSupport escalationChurn risk

Features 13

Built-in AI credits (Pay as you go plan)
Cloud or on-prem deployment options (Enterprise)
Custom integrations (Enterprise)
Dedicated onboarding (Enterprise)
Dedicated Slack or email support
Event ingestion from all sources and formats
Event storage with configurable retention
Lift measurement separating correlation from causation for activation, conversion, retention
Policy manager for rules, suppression, priorities, and channel controls
Real-time and batch moment detection
Self-learning system that improves action performance over time
Triggered actions via webhooks, APIs, and integrations
Unify product, web, billing, support, and sales signals into a single event stream

At a glance

self-hostableAPI

TypeWeb app

DeploymentHybrid

PlatformsWeb

Formarketers, IT teams, customer obsessed teams

CompanyChuff Inc.

Resources

Pricing

No fixed numeric prices are published; both plans require contacting sales. Pricing is based on processed events and triggered actions, with Enterprise adding a custom annual platform fee for cloud or on-prem deployment.

Pay as you goQuote

Contact sales for exact pricing; start processing events immediately.

No commitments, no minimums; unlimited users

EnterpriseQuote

Custom pricing; contact sales; marked as 'Most popular' on pricing page.

Annual platform commitment scaled by stored events and triggered actions