Chuff
The intelligent customer engagmenet layer·chuff.co
Chuff is a customer engagement platform that detects customer behaviors influencing business outcomes and triggers the right action at the right time and channel. It unifies product, web, billing, support, and sales signals into a single event stream to detect meaningful customer 'moments'. Teams configure policies, treatments, and routing rules to coordinate engagement, and Chuff measures lift on activation, conversion, and retention to improve actions over time.
What it's for
Features 13
- Built-in AI credits (Pay as you go plan)
- Cloud or on-prem deployment options (Enterprise)
- Custom integrations (Enterprise)
- Dedicated onboarding (Enterprise)
- Dedicated Slack or email support
- Event ingestion from all sources and formats
- Event storage with configurable retention
- Lift measurement separating correlation from causation for activation, conversion, retention
- Policy manager for rules, suppression, priorities, and channel controls
- Real-time and batch moment detection
- Self-learning system that improves action performance over time
- Triggered actions via webhooks, APIs, and integrations
- Unify product, web, billing, support, and sales signals into a single event stream
Pricing
No fixed numeric prices are published; both plans require contacting sales. Pricing is based on processed events and triggered actions, with Enterprise adding a custom annual platform fee for cloud or on-prem deployment.
Contact sales for exact pricing; start processing events immediately.
No commitments, no minimums; unlimited users
Custom pricing; contact sales; marked as 'Most popular' on pricing page.
Annual platform commitment scaled by stored events and triggered actions