Cobbai is unclaimed —

Cobbai

Rethink your helpdesk. Start with AI.·cobbai.com

Cobbai is an AI-first helpdesk with deployable AI agents that automate customer conversations, assist human support teams, and analyze customer feedback. It combines a unified ticketing inbox, custom AI chat, a knowledge hub, and voice-of-customer analytics with three core AI agents (Front, Companion, Tasks/Analyst) that handle, assist, and analyze support interactions across chat, email, and self-service channels.

What it's for

Sales enablementCustomer supportVoice of customerProduct roadmap

Features 17

Ask AI conversational analytics over live support data
Centralized AI-ready knowledge hub
Companion AI agent for agent assist (drafts replies, summarizes, translates)
Custom AI chat widget deployable on websites and platforms
Data anonymization and encrypted communications
Dedicated server and server location selection
Front AI agent for autonomous customer-facing conversations
HDS-compliant server hosting
Integrations with existing helpdesk platforms (Zendesk, Intercom, Salesforce, Gorgias, Freshdesk)
Multi-factor authentication (MFA)
Multi-language conversation handling
Sandbox testing and automated evaluations for AI agents
Tasks/Analyst AI agent for back-office tagging, routing, and insights
Tools + MCP integration for back-office data lookups and task execution
Topic clustering to organize support requests by intent
Unified ticketing inbox with AI-routed conversations
Voice-of-customer (VOC) sentiment analysis and segmentation

At a glance

API

TypeWeb app

DeploymentCloud

PlatformsWeb

Forcustomer service teams, support teams

CompanyCobbai

Integrations

ZendeskSalesforceIntercomFreshdeskGorgias

Complianceself-reported

SOC 2 Type 2GDPRHDS-compliant

Resources

Docs

Pricing

All listed seat prices (€29/€59/€99) are per seat/month billed annually; a separate monthly billing option exists but its exact rate is not published. On top of the seat subscription, usage-based fees apply to every plan: €0.15 per conversation and €0.75 per auto-resolution when the Front agent fully resolves a request without human escalation.

Essential€29/user/mo · billed annually

FAQ states minimum 1 seat, while the plan comparison table shows a 3-5 seat range for this plan — source pages conflict on this point.

Fewer than 500 conversations per month; 1 AI agent; feature comparison table lists a seat range of 3-5

Advanced€59/user/mo · billed annually

FAQ states minimum 3 seats, while the plan comparison table shows a 5-30 seat range for this plan — source pages conflict on this point.

Unlimited conversations per month; up to 3 AI agents; feature comparison table lists a seat range of 5-30

Enterprise€99/user/mo · billed annually

Priced via custom quote ("Ask for a quote").

Unlimited conversations per month; unlimited AI agents; 10 seats minimum, no stated maximum