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Hoory AI

AI-Powered Customer Support Automation·hoory.com

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Hoory AI is an all-in-one customer support platform that combines live chat, an AI assistant, a chatbot builder, and a call center solution to automate ticket resolution and manage customer conversations. It offers an omnichannel inbox, contact management, a help center, and workflow automation tools. The platform is designed to deliver round-the-clock AI-powered support and reduce operational costs for support teams.

What it's for

Automate ticket resolutionProvide 24/7 AI customer supportLive chat on websiteBuild custom chatbot conversation flowsAI-powered call center supportManage omnichannel customer messages in one inboxContact management and segmentationPublish a public help center/knowledge baseAutomate routine support workflowsRun targeted campaigns on a website

Features 20

  • AI Assistant (conversational AI)
  • AI call center solution
  • Campaigns
  • Canned responses
  • Chatbot Builder with custom conversation flows
  • Contact management
  • CSAT and performance reporting
  • Customizable chat widget
  • Help Center / knowledge base
  • Live chat widget
  • Macros
  • Multilingual support (120+ languages)
  • Omnichannel inbox
  • Private notes and agent mentions
  • Queue assignment
  • Real-time analytics and reports
  • Seamless AI-to-agent handover
  • Team collaboration tools
  • Transliteration
  • Workflow automation

At a glance

free trialAPI
TypeWeb app
DeploymentCloud
PlatformsWeb
Forsmall startups, growing startups, teams, businesses of all sizes, individuals, large enterprises
CompanyHoory AI

Integrations

FacebookWhatsAppMessengerTelegramTwitterLineGoogle TranslateDyteGPTWebhook

Resources

Pricing

A Monthly/Yearly toggle is available but annual per-month prices are not publicly listed. All plans include a set number of AI conversation credits, with overage billed at $0.40 per conversation (1 credit = 1 full AI-handled conversation).

Personal$6/user/mo

Priced 'per user/month'

3 Shared Channels, 1 AI Assistant, 50 AI conversation credits included

Startup$16/user/mo

Priced 'per agent/month'

5 Shared Channels, 2 AI Assistants, 100 AI conversation credits included

Team$26/user/mo

Marked as 'Popular'; priced 'per agent/month'

8 Shared Channels, 5 AI Assistants, 200 AI conversation credits included

Business$42/user/mo

Priced 'per agent/month'

12 Shared Channels, 8 AI Assistants, 300 AI conversation credits included

Last checked 24 days ago·