FoxDesk
From client request to reported work·foxdesk.net
FoxDesk combines support tickets, billable time tracking, client records, and reports in one workspace. It lets teams receive client requests, assign responsibility, track time against tickets, and share reports with clients. It is offered as a managed FoxDesk Cloud SaaS workspace or as an AGPL-3.0 self-hosted application that operators run on their own infrastructure.
What it's for
Features 18
- 24 application language locales with RTL and CJK support
- Audit records and ticket activity history
- Billable rates connected to clients
- Branded notification templates
- Client organizations and grouped access
- Client reports filterable by client, agent, tag, and time range
- Customer portal for request submission
- Customer replies and internal notes on the same ticket
- Email intake from a configured mailbox
- Exportable and publicly shareable reports
- File attachments on tickets
- Microsoft 365 / Outlook mailbox connection via OAuth2
- Recurring tickets from saved templates
- Responsive mobile web app installable as a PWA
- Roles and permissions
- Scoped Agent API for AI agents (Codex, Claude, HTTP-capable tools)
- Ticket lifecycle management (create, assign, prioritize, discuss, archive)
- Timer-based and manual time tracking
At a glance
Integrations
Pricing
FoxDesk Cloud is priced at €9.90 per workspace per month (not per user); FoxDesk Open Source has no subscription or licence fee but requires self-managed infrastructure. No USD price is stated.
14-day free trial, no card required, no automatic charge after trial. Priced per workspace, not per user.
1 GB storage included; unlimited team members, clients, and tickets; additional storage €1.90 per started GB per month; automated email and API use subject to fair use
Self-hosted, AGPL-3.0 licensed; no managed hosting or uptime commitment provided by FoxDesk.
No FoxDesk subscription or licence fee; operator pays for and manages own infrastructure