HelpFred is unclaimed —

HelpFred

Build. Ship. Let Fred Handle Support.·helpfred.ai

HelpFred is an AI-powered customer support assistant that connects to a business's email inbox (currently Gmail/Google Workspace) and drafts replies to customer questions. It learns from a company's knowledge base, FAQs, and policies, as well as from edits made to its drafts, to produce replies that match the business's tone and brand voice. When confidence is high, it can send replies automatically without human review, and users can review, edit, or approve drafts at any time.

What it's for

Reviewing incoming support emails and drafting repliesAutomatically sending replies when confidence is highLearning from a knowledge base of docs, FAQs, and policiesLearning from human edits and feedback to improve future repliesHandling common customer questions without a dedicated support teamMatching a business's tone and brand voice in repliesProviding instant answers to customers even when the owner is offline

Features 14

Advanced knowledge base (Pro)
AI-drafted email replies
Automatic sending of replies when confidence is high
Custom integrations (Enterprise)
Dedicated account manager (Enterprise)
Knowledge base upload (documentation, FAQs, policies)
Learns from human edits and feedback over time
Matches business tone and brand voice
One-click Gmail inbox connection
Priority support (Pro)
Review and approve drafts before sending
SLA guarantees (Enterprise)
Support for multiple connected inboxes (Pro)
Team collaboration features (Pro)

At a glance

free tier

TypeWeb app

DeploymentCloud

PlatformsWeb

Forsmall businesses, solo founders, startups, agencies, freelancers, coaches and trainers, e-commerce and retail businesses, local businesses

CompanyVouxly ApS · 2024

Integrations

GmailGoogle Workspace

Pricing

Prices are stated in USD, excluding taxes, and can vary by country/region; prices are subject to change. The Pro plan is billed annually and shown as a $15.99/month equivalent; Enterprise pricing is custom/quote-based.

FreeFree

AI-powered reply drafts, Connect 1 Gmail inbox, Basic knowledge base

Connect 1 Gmail inbox

Pro Annual$15.99/mo · billed annually

Price shown is a monthly-equivalent rate for annual billing; no separate month-to-month rate is shown.

Billed annually at $15.99/month equivalent

EnterpriseQuote

Custom quote via contact form

For large-scale operations, custom pricing