Hippo

The complete marketing automation platform·jungleworks.com

Hippo is a customer engagement and marketing automation platform that helps businesses build relationships with customers through conversational support and omnichannel campaigns. It offers chat, call and WhatsApp-based support, ticketing, customer segmentation, automated campaigns, and analytics to improve acquisition, onboarding, retention and loyalty. It is one of several products offered by Jungleworks.

What it's for

Improve customer acquisitionEnhance customer onboardingLead nurturing through campaignsReduce customer churnRecover abandoned cartsPersonalize the customer journeyPrecise customer targeting/segmentationCollect feedback and run surveysBoost sales conversion via RFM analysisProvide real-time customer support via chat, call and WhatsAppBuild customer loyaltyRun WhatsApp marketing campaigns

Features 20

Agent and collaborator specific panels
Automated customer journey workflows
Automated live campaigns
Campaign performance analytics (delivery and click stats)
Chat support via AI bot and live agent
Customer data platform / 360-degree customer view
Customer segmentation (RFM)
Customizable chatbots
Department-specific ticketing
Instant one-click broadcasts
Lead generation forms and popups
Live chat widget
Omnichannel broadcast messaging
Omnichannel engagement across app, web, SMS, call, WhatsApp
Phone call and audio/video call support
Surveys
Ticket creation, prioritizing and grouping
WhatsApp chat support
WhatsApp Multiplexer for multiple agents on a single WhatsApp account
WhatsApp widget for conversions

At a glance

TypeWeb app

DeploymentCloud

PlatformsWeb

CompanyJungleworks · 2011

Complianceself-reported

ISO 27001SOC 2PCIISO/IEC 27017ISO/IEC 27018

Resources

Pricing

How we check this

No public pricing is listed for Hippo; the site only offers a demo request/contact form for pricing information.