Maian Support
Free PHP Support Ticket/Helpdesk System·maiansupport.com
Maian Support is a self-hosted PHP support ticket and helpdesk system. It lets customers open tickets by email or API, and includes custom fields, standard/canned responses, attachments, custom statuses and priority types, an internal mailbox, and a dispute system allowing more than one person to view the same ticket. It is installed on the customer's own server rather than offered as a subscription or SaaS service.
What it's for
Features 18
- 100% source code access (commercial licence)
- Attachments support
- Copyright link removal (commercial licence)
- Custom fields on ticket creation
- Custom statuses and priority types
- Dispute system for multiple viewers on one ticket
- Editable files and templates (commercial licence)
- Import routines
- Internal mailbox
- Knowledge base with categorized Q&A
- Open tickets by email or API
- Perpetual licensing for commercial upgrades
- Responsive design for small screens
- Self-hosted deployment (no SaaS/subscription)
- Standard/canned responses
- Ticket account areas
- Ticket merging
- White label option to remove product branding
Pricing
All prices are stated in GBP (Pound Sterling). Standard (Commercial) licence includes a 30 day money back guarantee. White Label pricing/terms are subject to agreement.
Restricted version; free forever, no expiry.
No popups, no spyware and no advertising. Use as long as you like with no expiry.
Perpetual licence, single domain plus unlimited sub domains; licence domain can be changed up to 2 times, further resets cost extra.
Single domain licence and unlimited sub domains of the same primary domain.
One-off payment; white label subject to agreement; no free future upgrades.
Install on as many domains as you like; includes up to the purchased version ONLY, no free upgrades.