Best Support System is unclaimed —

Best Support System

The best support ticketing software for your business!·appsbd.com

Best Support System is a self-hosted customer support helpdesk application that handles support tickets, converts incoming emails into tickets via email piping, and lets businesses collect payments (e.g. hosting or maintenance fees) through PayPal on any ticket. It includes a knowledge base with proactive search, live web chat, multi-language and RTL support, and social/SSO login options. It integrates with WordPress, WooCommerce, and the vendor's Elite Licenser plugin for license management.

What it's for

Managing support tickets across email, chat, phone, social media and websiteConverting incoming emails into support tickets (email piping)Collecting payments for services like hosting or maintenance directly from a ticketReducing ticket volume via a self-service knowledge baseProviding live chat support to customersManaging WordPress/WooCommerce users who log in automatically to the support panel

Features 22

Admin notes on tickets and clients
Automatic ticket assignment rules by category (supervisor rule)
Automatic timezone control based on user IP
Automatic update system
Canned messages
Country block (whitelist/blacklist) and IP block panel
Custom pages and email templates
Custom payment collection via PayPal on any ticket
Easy web installer requiring no programming knowledge
Email piping (email-to-ticket and reply-to-ticket)
Envato license verification with automatic host/domain blocking
Knowledge base with proactive/smart search
Live web chat
Multi-language and RTL support
Multiple rich text editors
Multiple themes and customizable app colors
Remote server login / SSO with existing services
Social login (Envato, Google, Facebook, Twitter, LinkedIn, GitHub, Yahoo)
Ticket auto-closing based on inactivity time
User feedback collection via like/dislike buttons
WordPress and Elite Licenser integration
Work log for staff

At a glance

self-hostable

TypeWeb app

DeploymentSelf-hosted

PlatformsWeb

LanguagesEnglish (US), Chinese, German, French, Danish, Turkish, Spanish, Portuguese, Russian, Indonesian, Italian, Japanese, Korean, Thai, Dutch, Bengali, Hindi, Arabic

Forbusinesses of various sizes

CompanyAppsbd

Integrations

WordPressWooCommerceElite LicenserPayPalEnvatoGoogle AnalyticsGoogleFacebookTwitterLinkedInGitHubYahoo

Pricing

Prices are listed in USD. The Single plan (1 site, lifetime license) is shown discounted from $99 to $49; the homepage additionally advertises a coupon code (SUPER26) via a countdown timer.

SingleQuote

Displayed with a struck-through original price of $99; current buy-now price is $49.

For 1 Site, Single Domain

Homepage shows a countdown timer with coupon code SUPER26; pricing page shows the Single plan discounted from $99 to $49.