Mevrik
Transform Your Digital Customer Experience·mevrik.com
Mevrik is an omni-channel digital customer experience (CX) platform that unifies chat, social, email, voice, video and CRM into one inbox for customer support, engagement, sales and marketing teams. It offers AI-powered agents, chatbots, a knowledgebase, CSAT surveys and analytics dashboards, along with integrations to common business tools. The platform is aimed at businesses seeking to centralize customer conversations and automate support and sales operations.
What it's for
Features 25
- Agent Assist
- AI Agent
- AI Chat
- AI CRM
- AI CSAT
- AI Email
- AI Reporting & Analytics
- AI Social
- AI Voice Agent
- Click-to-call
- Co-browsing
- Contact Center
- Conversation Automation
- Conversation Priority
- Customer Survey
- In-Chat Payments
- Intelligent Moderation
- Intelligent Routing
- Knowledgebase
- Rich Chat & Video Widget
- Sales Forecasting
- Segmentation+
- Social Management
- Ticketing System
- Unified Inbox
At a glance
Integrations
Complianceself-reported
Pricing
Prices also shown in GBP (£38/£29 Starter, £77/£58 Growth, £121/£91 Pro) and EUR (€44/€33 Starter, €89/€67 Growth, €140/€105 Pro). Billing available in USD, GBP, or EUR; local currency payment reserved for specific purposes. CSAT add-on is included with all packages.
Add-ons (Knowledgebase, Mevrik AI, Smart Translation, Seasonal & View Only User) accessible in any package.
Communication Across Social, Website & Email, Comments Management, Task Management System, Unified Inbox, Customer portal & knowledgebase, Mevrik CRM, CSAT Survey, Prebuilt dashboards & reports, Business Hours, Agent Personas, Dispositions, Alert & Notifications, Skill based routing, Side conversations, Comment moderation, Segmentation, Audit logs, Support (Email, Live Chat & Meeting Call), Included (Advanced CSAT & Knowledgebase Addon)
20-Lite user
Communication Across Social, Website & Email, Comments Management, Task Management System, Unified Inbox, Customer portal & knowledgebase, Mevrik CRM, CSAT Survey, Prebuilt dashboards & reports, Business Hours, Agent Personas, Dispositions, Webhook and Integrations, Alert & Notifications, Skill based routing, Side conversations, Segmentation, Audit logs, Comment moderation, Article Generator, AI Agent, AI Assist, AI QA Management, Audio Transcriber, Smart Translation, AI Analytics, IP Restrictions, Support (Email, Live Chat, & Meeting Call), Included (Advanced CSAT, Knowledgebase, & Mevrik AI Addon)
30-Lite user
For custom development & on-premise host. Custom pricing, talk to sales.
Save 25% with annual billing