Omnistra is unclaimed —

Omnistra

AI Workforce for Autonomous Commerce·omnistra.io

Omnistra is an AI workforce that runs an e-commerce business end to end, combining voice and messaging agents for sales and customer service with an underlying Order OS that holds orders, customers, catalogue, carriers and cash-on-delivery risk in one record. Its agents work across phone calls, WhatsApp, Messenger, Instagram and web chat in more than 60 languages, with native Bangla and English, following a workflow engine and a conversation taxonomy of more than 100 tags. The commerce layer confirms cash-on-delivery orders, routes each parcel to the courier most likely to deliver it, and recovers failed deliveries. It connects to Shopify and WooCommerce and can hand off to Zendesk, Intercom and Salesforce.

What it's for

Selling and closing orders via chat and voice across multiple channelsAnswering order-status (WISMO) and support questions with optional escalation to a personScoring cash-on-delivery risk before a shipment goes outRouting orders to the courier most likely to deliver on time for a given areaRecovering failed deliveriesRunning outbound sales and campaign follow-upsProviding a live dashboard of financial, conversation and order operations analytics

Features 16

AI agents for customer service, omnichannel support and inbound and outbound sales
Cash-on-delivery risk scoring before shipment
Conversation analytics (CSAT, sentiment, answer trustworthiness)
Conversation taxonomy of more than 100 tags
Failed delivery recovery
Financial and operational analytics dashboard (revenue, savings, projected bill)
Handoff to Zendesk, Intercom and Salesforce
Intelligent multi-carrier courier routing by cost and return-to-origin rate
Open API on every plan
Order OS holding orders, customers, catalogue, carriers and COD risk in one record
OrderOS fulfilment analytics (orders placed/shipped/delivered, cash collected, carrier performance)
Outbound sales and campaign automation
Post-call analysis and live emotion tracking
Shopify and WooCommerce integration
Visual workflow engine editable without writing code
Voice, chat, social and web support in more than 60 languages, with native Bangla and English

At a glance

API

TypeWeb app

DeploymentCloud

PlatformsWeb

LanguagesBangla, English

Fore-commerce brands, F-commerce brands, customer support teams

CompanyOmnistra Private Limited · 2025

Integrations

ShopifyWooCommerceZendeskIntercomSalesforceFacebook MessengerInstagramWhatsApp BusinessTikTokRedXPathaoSteadfastPaperflyeCourierDelivery TigerbKash

Pricing

Prices are stated only in Bangladeshi Taka (BDT): Starter 4,999, Growth 14,999, Professional 29,999, Scale 59,999, each billed monthly (per the site's AggregateOffer, low BDT 4,999 to high BDT 59,999 across 4 plans). No USD figures are shown on the pages.

StarterBDT 4999/mo

Monthly price stated in Bangladeshi Taka (BDT).

GrowthBDT 14999/mo

Monthly price stated in Bangladeshi Taka (BDT).

ProfessionalBDT 29999/mo

Monthly price stated in Bangladeshi Taka (BDT).

ScaleBDT 59999/mo

Monthly price stated in Bangladeshi Taka (BDT).