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AskSpot

Turn every conversation into sales·askspot.io

Usage-based · No free plan (14-day trial) See pricing ↓

AskSpot is an AI Chat & Inbox Agent for e-commerce stores. On the storefront it guides shoppers to the right product, answers product questions, and helps close sales; in the inbox it reads, categorizes and resolves support tickets. It works across 200+ languages and integrates with major e-commerce platforms and helpdesk tools.

What it's for

Guiding shoppers to the right product via natural-language chatAnswering product-page questions (specs, compatibility, delivery, returns)Automating order status, changes, cancellations, and complaintsCategorizing and drafting replies for support ticketsRecommending cross-sell/up-sell productsProviding multilingual customer support across 200+ languagesProactively nudging shoppers to reduce cart abandonment

Features 16

Actions & automations with custom rules
AI product search by text or photo
AI shopping assistant with copilot, voice chat, and smart replies
Analytics & reporting dashboards with weekly reports
Automatic ticket categorization and reply drafts
Cart recovery and free-shipping nudges
Cross-sell, upsell, and product bundle recommendations
Handover to CRM or ticketing system with structured context
Multilingual support in 200+ languages
Order tracking (status, changes, cancellations)
Proactive sales nudges before shoppers leave
Returns, exchanges, and complaint handling
Shared knowledge base for product and policy Q&A
Test and draft modes for safe rollout
Virtual fitting room for clothing and furniture visualization
Widget customization (branding, placement, display modes)

At a glance

free trial

TypeWeb app

DeploymentCloud

PlatformsWeb

Fore-commerce managers, founders, customer-support leaders

CompanyAskSpot

Integrations

ThuliumBaseLinkerAllegroRedCartShoperPrestaShopFreshdeskMagentoIdoSellWooCommerceAtomStoreAmazonShopifyZendesk

Complianceself-reported

EU AI ActGDPR

Pricing

Pricing starts from €250 a month as a monthly subscription with pay-per-use pricing above the included conversation volume; no exact per-conversation rate is published. Every rollout starts with a free two-week trial.

Monthly subscription€250/mo

Stated as a starting/minimum price ('from EUR 250 a month'); final cost depends on usage above the included volume. Every rollout begins with a free two-week trial.

From €250 a month; pay-per-use above included conversation volume