Pavior is an all-in-one customer support platform for SaaS teams, combining live chat, session replay ("time travel"), a CRM ("Records"), email campaigns, an in-app help center, in-app announcements, and feedback collection in a single dashboard. It also offers a mobile app so teams can respond to customers away from their desks. A lightweight embed script lets teams install the chat widget and session recording quickly.
What it's for
Features 20
- Activity & interaction history
- Automatic feedback capture from rage clicks
- Behavior-triggered email campaigns
- Click & scroll tracking
- Console & network log capture
- Contact & company management (CRM)
- Custom chat branding
- Custom fields & filters
- Engagement analytics per announcement
- File sharing in chat
- Full DOM session recording
- Full-text search help center with custom domain
- In-app changelog/announcements
- Mobile app support for chat
- Notes, tasks & follow-ups
- Push alerts for new messages on mobile app
- Rage click detection
- Real-time chat messaging
- Send email from own domain
- Targeted announcements by user segment
At a glance
Pricing
Contact sales for higher limits or custom features (quote-based tier beyond Premium).
Free forever
2 seats, 1k contacts, 100 conversations, 1k session recordings/mo
Marked 'Most popular'; best for growing teams
4 seats, 10k contacts, unlimited conversations, 10k session recordings/mo
For scaling businesses
10 seats, 100k contacts, unlimited conversations, 50k session recordings/mo
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